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{{Short description|Virtual pet site}}
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{{Infobox VG {{Infobox video game
|title= Neopets | title = Neopets
| image = Neopets_logo_2024.png
|image= ]<br />]
|caption= <small>Screenshot of the Neopets homepage on 10 September 2008</small> | caption = ''Neopets'' logo
| developer = Neopets, Inc. (1999–2005)<br/>]<ref name="Nick Kids" /> (2005–2014)<br/>] (2014–2023)<br/>] (2023)<br/>World of Neopia, Inc. (Independent) (2023–present)
|developer= Neopets, Inc.
| publisher = Neopets, Inc. (1999–2005)<br/>] (2005–2014)<br/>] (2014–2023)<br/>] (2023)<br />World of Neopia, Inc. (2023–present)
|publisher= Neopets Inc., ]
| designer = ] (1997–2005)<br/>] (1997–2005)
|distributor=
| engine =
|designer= ]
| released = {{Start date and age|df=yes|1999|11|15}}
|engine=
| genre = ], ]
|picture format=
| modes = ] with ] interaction
|version=
| platforms = ], web game
|released= 15 November 1999
|genre= ], ]
|modes= ] with ] interaction.
|ratings=
|platforms= ], web game
|media= ]
|requirements= ] with ] Player plugin. ] and ] (both optional)
|screen resolution= 1024 x 768 or bigger
|input= ], ]
}}
{{Infobox_Company |
company_name = Neopets, Inc. |
company_logo = ] |
company_type = Subsidiary (Owned by ]) |
owner = ]
foundation = February, 2000 |
location = ], ] |
key_people = Kyra Reppen, Senior VP, General Manager |
industry = ] |
<!-- products = &nbsp; | -->
revenue = $30 million ]+ |
num_employees = 150+ |
homepage =
}} }}


'''''Neopets''''' is a ] ] ]. First launched in 1999, the game allows users to own virtual pets ("Neopets") and explore a virtual world called "Neopia." Players can earn one of two ]. One currency, called Neopoints, can be obtained for free through on-site features like games, events, and contests. The other, Neocash (NC), is purchased with real-world money and can be exchanged for wearable items for pets.
'''''Neopets''''' (originally '''NeoPets''') is a ] ] launched by ] and Donna Williams on 15 November 1999.<ref name="about">{{cite web |url= http://www.neopets.com/aboutus.phtml|title=Neopets - About Us |accessdate = 2007-04-27 |quote=The site was launched on November 15, 1999.}}</ref> Two years after the web site was launched, Adam Powell and Donna Williams sold a majority share to a consortium of investors led by ]. On 20 June 2005, ] bought Neopets, Inc. for ]160 million.<ref name="Viacom buys Neopets" />


Players can buy digital food, toys, and other items for their Neopets to keep them happy. They can also customize the appearance of their Neopets by applying different colors, clothing, accessories, and styles. Additionally, users can train their Neopets to fight in the "Battledome," which offers both ] and ] battles. Players interact with others through social features like message boards and guilds, or by buying, selling, and trading items with each other.
Neopets is based on the virtual pets that inhabit the ] of Neopia. Visitors can create an account and take care of up to four virtual pets, buying them food, toys, clothes, and other accessories using the ] called Neopoints, and Neocash. Neopoints can be earned through playing games, investing in the game's ], trading, and winning contests. Neocash is bought through your credit card. Users can explore the world of Neopia with their Neopets and interact with each other through the Neoboards, NeoMail, guilds, and Key Quest.


==History and development==
Neopets also operates a ] version known as '']'', which offers additional features and benefits for a monthly fee of US$7.99. Neopets, Inc. produces and sells a wide variety of Neopets merchandise, such as plushies, stickers, notebooks, three video games and a ].


=== Creation and growth (1999–2005) ===
==History==
''Neopets'' was conceived in 1997 by ], a ] student at the ] at the time. He shared this idea with ] and the two started work on the site in September 1999, with Powell responsible for the programming and the database and Williams the web design and art. Their original office was located in ].<ref name="NT52" /> With the help of two friends, the site launched on 15 November 1999.<ref name="about" /><ref name="Trahan" /><ref name="Klotz" /> Powell stated that the original goal was to "keep university students entertained, and possibly make some cash from banner advertising".<ref name="Headon" /> The site contained ] references, such as a Neopet that was simply a picture of entertainer ], and another that was a cartoon version of singer ].<ref name="Kushner" /><ref>{{Cite web |date=2017-04-10 |title=15 Things You Forgot About Neopets |url=https://screenrant.com/neopets-trivia-facts-secrets-you-forgot/ |access-date=2023-08-22 |website=ScreenRant |language=en}}</ref>


The user base grew by ] and by ] 1999, ''Neopets'' was logging 600,000 ]s daily and sought investors to cover the high cost of running the site. Later in the month, ] businessman ] was introduced to the creators of the site and, along with other investors, bought a majority share in January of the following year.<ref name="Weintraub" /> Neopets, Inc. was incorporated by Dohring in February 2000, and began business on 28 April. Dohring used ]'s Org Board to manage the company.<ref name="Kushner" /><ref name="Bellman" /> Powell and Williams were unaware of the Scientology connections until searching the employees at the newly formed company six months later but did not address this until the company hired a woman to introduce Scientology to ''Neopets''. Powell and Williams stopped the addition of any Scientology education to ''Neopets'' and ensured such content never made it into anything site-related.<ref name="Bellman" /><ref>{{cite web |url=https://www.reddit.com/r/neopets/comments/26fwhh/i_am_donna_one_of_the_founders_of_neopets_ask_me/chqqpbo?context=3 |title=I am Donna, one of the founders of Neopets, ask me anything... |last=Williams |first=Donna |publisher=reddit |date=2014-05-25 |website=Reddit |access-date=2021-04-17 |archive-date=4 November 2021 |archive-url=https://web.archive.org/web/20211104072327/https://www.reddit.com/r/neopets/comments/26fwhh/i_am_donna_one_of_the_founders_of_neopets_ask_me/chqqpbo/?context=3 |url-status=live }}</ref>
Neopets was conceived in 1997 by Adam Powell while he was studying at the ]. Powell had started UK-based advertising company Shout! Advertising in 1996, which grew to be the third largest click-through program on the Internet by 1999. He also co-founded Netmagic, an online banner advertising design and sales firm and Powlex Ltd., a web site design firm.<ref name="PressRelease">{{cite web |url=http://info.neopets.com/presskit/press09a.html |title=Neopets Press Kit: Biography |publisher=Neopets, Inc. |accessdate=2008-06-09 |archiveurl=http://web.archive.org/web/20070702084923/http://info.neopets.com/presskit/press09a.html |archivedate=2007-07-02 }}</ref> Donna Williams was a marketing manager for Shout! Advertising from September 1997 to July 1999 responsible for internet advertising, sales and services, graphic and web design.<ref name="PressRelease" /> Powell and Williams started creating the site in September 1999 and launched it two months later on 15 November 1999.<ref name="about"/> Powell was responsible for the programming and database, and Williams the web design and art. The site grew by ] and by ] of 1999, they received 600,000 ]s daily and sought investment to cover the high cost of running the site.<ref name="Kushner">{{cite magazine |last=Kushner |first=David |authorlink=David Kushner |year=2005 |month=December |title=The Neopets Addiction |journal=] |volume= |issue=13.12 |pages= |id= |url=http://www.wired.com/wired/archive/13.12/neopets.html |accessdate=2007-09-09 |quote= }}</ref> The same month, ] was introduced to the creators of the site<ref name="Weintraub">{{cite web |url=http://www.businessweek.com/technology/content/dec2001/tc20011212_9434.htm |title=Real Profits from an Imaginary World |accessdate = 2007-08-08 |first=Arlene |last=Weintraub |date=2001-12-12 |work=BusinessWeek Online |publisher=The McGraw-Hill Companies Inc.}}</ref> and, along with other investors, bought a majority share in January of the following year.<ref name="Kushner"/> Neopets, Inc. was created in February 2000 and began business in April. The website made profit from the first paying customers for an advertising method trademarked as "]",<ref name="Weintraub"/> touted as "an evolutionary step forward in the traditional marketing practice of ]" in television and film.<ref>{{cite web |url=http://demo.neopets.com/aboutus/page06.html |title=Immersive Advertising |accessdate=2008-06-09 |archiveurl=http://web.archive.org/web/20050419030507/http://demo.neopets.com/aboutus/page06.html |archivedate=2005-04-19}}</ref>


With the new company, ] that did not belong to ''Neopets'' was removed but the site kept the ].<ref name="Kushner" /> The website made money from the first paying customers using an advertising method trademarked as "]".<ref name="Weintraub"/><ref name="immersive" /> In 2004, ''Neopets'' released a premium version and started showing advertisements on the basic site that were not shown to premium members.<ref name="González" />
] ] purchased Neopets, Inc. on 20 June 2005 for $160 million<ref name="Viacom buys Neopets">{{cite news |first= |last= |authorlink= |coauthors= |title=Viacom agrees to buy Neopets |url=http://infotech.indiatimes.com/articleshow/1147093.cms |work= |publisher=Reuters |date=2005-06-20 |accessdate=2007-04-27}}</ref> and announced plans to focus more on the use of ]s over the site's existing immersive advertising.<ref>{{cite news |first=Matt |last=Myerhoff |authorlink= |title=Viacom adopts NeoPets and their millions of owners |url=http://findarticles.com/p/articles/mi_m5072/is_27_27/ai_n14811960 |work=] |publisher= |date=2005-07-04 |accessdate=2008-06-13 }}</ref> On the first day of the ], the Altador Cup started as an annual international online gaming event<ref>{{cite press release |title=25 Million Neopets(R) Members Around the World Ready to Vie for International Glory in First Annual Altador Cup(TM) Virtual 'Sports' Event. |publisher= |date=2006-06-07 |url=http://www.accessmylibrary.com/coms2/summary_0286-15535950_ITM |format= |accessdate=2008-06-24 }}</ref> and had 10.4 million participants the first year.<ref>{{cite news |author=Indiantelevision.com Team |title=Nick US to introduce viewers to the virtual world of Neopets |url=http://www.indiantelevision.com/headlines/y2k7/june/june44.php |work= |publisher=Indian Television Dot Com Pvt Ltd |date=2007-06-04 |accessdate=2008-06-24}}</ref> The entire Neopets site was redesigned on 27 April 2007.<ref>{{cite web |url=http://www.neopets.com/nf.phtml?nf_date=2007-04-23 |title=Neopets New Features for the week of April 24th |accessdate = 2007-09-26 |publisher=Neopets, Inc.}}</ref> On 17 July 2007, a new section of the site, the NC Mall, was launched<ref name="NC Mall">{{cite web |url=http://www.neopets.com/nf.phtml?nf_date=2007-07-16 |title=New Features |accessdate = 2007-08-08 }}</ref> in a partnership with Korean gaming company ].<ref name="Nexon">{{cite web |url=http://www.paradigmshiftpr.com/neopetstosell.htm |title=Neopets to Sell Premium Items |accessdate = 2007-09-08 |last=Olson |first=Ryan |date=2007-06-20 |work=] |publisher=Paradigm Communications}}</ref> The next day, Viacom announced that by the end of 2008, Neopets, Inc would be renamed to NeoStudios, "which will focus on developing new virtual world gaming experiences online, while continuing to grow and evolve the existing ones." <ref>{{cite press release|url=http://www.viacom.com/NEWS/NewsText.aspx?RID=1027518 |title=MTV Networks' Nickelodeon Kids and Family Group Commits $100 Million to Its Online Casual Games Business |publisher=] |date=2007-07-18 |accessdate = 2007-07-18 }}</ref> On June 17, 2008, Viacom formed the ] to "encompass all paid and subscription gaming initiatives across all relevant platforms", including Neopets.<ref>{{cite press release|url=http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=AUSASCPR.story&STORY=/www/story/06-17-2008/0004834105&EDATE=TUE+Jun+17+2008,+01:33+PM|title=Nickelodeon Kids and Family Group Forms New Games and Virtual Worlds Divisions |publisher=] |date=2008-06-17 |accessdate = 2009-02-23 |quote=}}</ref>


In the 2000s, ''Neopets'' was consistently noted as one of the "]" sites for children's entertainment. A press release from ''Neopets'' in 2001 stated that Neopets.com led in site "stickiness" in May and June, with the average user spending 117&nbsp;minutes a week.<ref name="yahoo4" /> ''Neopets'' also led in the average number of hours spent per user per month in December 2003 with an average of 4 hours and 47&nbsp;minutes.<ref name="Myers" /> A 2004 article stated that ] reported that people were spending around three hours a month on ''Neopets'', more than any other site in its Nielsen category.<ref name="Eckstein" /> By May 2005, a ''Neopets''-affiliated video game producer cited about 35 million unique users, 11 million unique IP addresses per month, and 4 billion web page views per month. This producer also described 20% of the users as 18 or older, with the median of the remaining 80% at about 14.<ref name="Gamespot" />
To date, since August 2003, the site has been translated into ten other written languages: ], ] and ] ], ], ], ], ], ], ] and ].<ref>{{cite web |url=http://info.neopets.com/presskit/press05.html |title=Global Expansion |accessdate=2008-06-09 |work=Neopets Press Kit |publisher=Neopets, Inc. |archiveurl=http://web.archive.org/web/20070702084854/http://info.neopets.com/presskit/press05.html |archivedate=2007-07-02}}</ref> However, Neopets announced on 1 January 2009 that the Italian, Japanese, and Korean areas of the site would no longer be updated.<ref>{{cite web |url=http://www.neopets.com/nf.phtml?nf_date=2008-12-31|title=No more Neopets in Japanese, Italian and Korean |accessdate=2009-05-07 |work=Neopets}}</ref>


=== Viacom (2005–2014) ===
In July 2009, the Neopets site was the target of an ] hacking scheme that attempted to trick users into clicking a link that would allow them to gain items or neopoints. Upon doing so, ] is installed on the user's computer. According to reports, the hack is aiming not at child player's Neopets accounts, but at using the malware to steal the financial data and identities of their parents. Viacom stated that it was investigating the issue, and that the hack was a version of ] rather than an "indictment of Neopets security practices".<ref>{{cite web |url=http://www.foxnews.com/story/0,2933,530684,00.html |title=Popular Children's Web Site Under Attack by Identity Thieves |date=July 8, 2009 |first=Meg |last=Shannon |publisher=] |accessdate=July 8, 2009 }}</ref> In an on-site newsletter for players, Neopets denied the report and claimed that the site's security measures prevented the posting of such links.<ref>{{cite web |url=http://www.neopets.com/ntimes/index.phtml?section=editorial&issue=400 |title=Neopian Times Issue 400 - Editorial |date=July 10, 2009 | publisher=Neopets |accessdate=July 10, 2009 }}</ref>
], the American conglomerate that owns ], purchased Neopets, Inc. on 20 June 2005 for $160 million and announced plans to focus more on the use of ]s over the site's existing immersive advertising.<ref name="Viacom" /><ref name="Myerhoff" /> Founders Powell and Williams left Neopets, Inc. shortly after the purchase due to creative differences.<ref name="Bellman" /> The following year, a gaming event called The Altador Cup was released to improve interactivity between users and to coincide with the ]; it had 10.4 million participants in its first year.<ref name="Minishow" /><ref name="Altador Cup" /> 2006 also saw the release of ''Neopets Mobile'', a ] exclusive premium service which allowed users to visit the new land of Lutari Island. The service was discontinued on 30 June 2009, leaving the island completely inaccessible.<ref>{{cite web |title=Neopets Mobile - Jellyneo.net |url=http://www.jellyneo.net/?go=mobile |url-status=live |archive-url=https://web.archive.org/web/20180716111956/http://www.jellyneo.net/?go=mobile |archive-date=16 July 2018 |access-date=16 July 2018 |website=www.jellyneo.net}}</ref> ''Neopets'' was consistently ranked among the top ten "stickiest" sites by both Nielsen//NetRatings and ] in 2005 and 2006.<ref name="dmwmedia" /><ref name="Gaudiosi" />


The game website was redesigned on 27 April 2007 and included changes to the user interface and the ability to customise Neopets.<ref name="nf070423" /> In June, Viacom promoted ''Neopets'' through ] on its Nickelodeon channel. Promotions included the second Altador Cup and led to an increase in traffic through the site.<ref name="González" /> However, according to Nielsen//NetRatings, in 2007, ''Neopets'' lost about 15% of its audience over the previous year.<ref name="mediaweek" /> On 17 July, the NC Mall was launched in a partnership with Korean gaming company ]. It allows users to use real money to purchase Neocash to buy exclusive virtual items.<ref name="Nexon" /> In February 2008, comScore ranked it as the stickiest kids entertainment site with the average user spending 2 hours and 45&nbsp;minutes per month.<ref name="prnewswire" /> On 17 June 2008, Viacom formed the ] to "encompass all paid and subscription gaming initiatives across all relevant platforms", including ''Neopets''.<ref name="Nick Kids" /> By June 2011, ''Neopets'' announced that the website had logged 1 trillion page views since its creation.<ref name="nf110613" />
=== Scientology business model ===

In a December, 2005, feature story in ] magazine, Doug Dohring explains how he brought the ] business model, known as the "Org Board" and created by Scientology founder ], to Neopets. Dohring had previously used Hubbard's business "technology" or "Admin Tech," as it is termed, to catapult his Dohring Company to one of the largest market research firms in the United States. While Hubbard claimed that the Org Board was a refinement of one used by "an old Galactic civilization" that lasted 80 trillion years, according to Dohring it offered down-to-earth prescriptions for success. "He created a management technology that's very powerful," Dohring says.<ref></ref>
=== JumpStart and NetDragon (2014–2023) ===
] acquired the Neopets property from ] in March 2014.<ref>{{cite web | url = http://www.neopets.com/nf.phtml?nf_date=2014-03-17#js | title = New Features - 18th March - Illusen Day | date = 2014-03-18 | website = Neopets.com | publisher = | access-date = 2021-04-15 | quote = }}</ref> Server migration began in September. JumpStart-owned Neopets was immediately characterized by glitches and site lag.<ref name="Perez" /> On 6 March 2015, much of the Neopets Team remaining from Viacom were laid off. Then-CEO of JumpStart David Lord assured the community that there were no plans to shut down Neopets, and instead resources were allocated to develop new "events and stories" and address site stability and overall performance on ], with plans to expand to additional platforms including ].<ref name="Kiberd" /><ref>{{cite web|url=http://www.jellyneo.net/index.php?comments=10057|title=Jellyneo.net - Neopets Help, Neopets Guides, and Neopets News!|website=www.jellyneo.net|access-date=16 January 2017|archive-date=18 January 2017|archive-url=https://web.archive.org/web/20170118032516/http://www.jellyneo.net/index.php?comments=10057|url-status=live}}</ref>

During the weekend of 27–28 June 2015, the site's ] stopped working. The site's forums were flooded with age-inappropriate messages.<ref name="Coy" /><ref>{{cite web|url=https://kotaku.com/neopets-community-melts-down-eat-my-ho-butt-1714610137|title=Neopets Community Melts Down: "Eat My Ho Butt." |first=Brian|last=Ashcraft|website=Kotaku|date=29 June 2015|access-date=15 June 2019|archive-date=30 April 2019|archive-url=https://web.archive.org/web/20190430001033/https://kotaku.com/neopets-community-melts-down-eat-my-ho-butt-1714610137|url-status=live}}</ref> In a statement on ], JumpStart apologized, explaining that the issue was due to a "facility move," and that during that move, the moderation team was not able to access the Neopets community.<ref>{{cite web|url=https://www.facebook.com/Neopets/posts/10153297122846005 |archive-url=https://ghostarchive.org/iarchive/facebook/348470121004/10153297122846005 |archive-date=2022-02-26 |url-access=limited|title=Neopets|website=Facebook}}{{cbignore}}</ref>

In January 2017, Neopets then-JumpStart CEO David Lord estimated 100,000 active daily users.<ref name="Yeo" /> On 3 July 2017, Chinese company ] acquired JumpStart Games.<ref>{{Cite press release|url=http://www.prnewswire.com/news-releases/netdragon-acquires-jumpstart-to-expand-its-online-communities-300483164.html|title=NetDragon Acquires JumpStart to Expand Its Online Communities|author=NetDragon Websoft Holdings|website=PR Newswire|access-date=2017-07-07}}</ref> The Neopets team started developing in-universe plots again in 2017 for the first time since the JumpStart acquisition,<ref name="Perez" /> with the first such event going live in late 2017.<ref>{{cite web |url=https://bookofages.jellyneo.net/events/wraith-resurgence/ |title=The Wraith Resurgence |website=Jellyneo |date=28 January 2021 |access-date=29 July 2023 |archive-date=13 July 2022 |archive-url=https://web.archive.org/web/20220713051225/https://bookofages.jellyneo.net/events/wraith-resurgence/ |url-status=live}}</ref> In January 2020, Neopets logged 3.4 million views per month, a significant decline from its peak.<ref name="Perez" /> With support for ] ending in 2020, the Neopets Team announced in 2019 that it planned to transition Flash elements of the site to ] by the end of 2020.<ref>{{cite web |last1=Williams |first1=Leah |title=Neopets is in Danger Of Shutting Down in 2020 |url=https://www.gizmodo.com.au/2020/10/neopets-flash-player-migration-shut-down-2020/ |website=Gizmodo Australia |date=29 October 2020 |access-date=30 January 2021 |archive-date=12 February 2021 |archive-url=https://web.archive.org/web/20210212064157/https://www.gizmodo.com.au/2020/10/neopets-flash-player-migration-shut-down-2020/ |url-status=live }}</ref> The team prioritized converting popular features, and some parts of the site were left non-functional when Flash support ended.<ref name="FavisLiao" /> The Neopets Team also announced the development of a mobile app for the site, which was later scrapped in favor of a "mobile-friendly" browser version of the site which launched via an open beta on June 9, 2020.<ref>{{cite web |last1=Hart |first1=Sarah Grace |date=2020-06-10 |url=https://nerdist.com/article/neopets-mobile-site-launches/ |title=NEOPETS Prepares for a Mobile Comeback |website=Nerdist |access-date=2023-07-29 |archive-date=2022-12-20 |archive-url=https://web.archive.org/web/20221220101751/https://nerdist.com/article/neopets-mobile-site-launches/ |url-status=live}}</ref><ref>{{Cite web |last=Asarch |first=Steven |date=2018-12-27 |title=New Neopets mobile app will replace website in summer 2019 |url=https://www.newsweek.com/neopets-mobile-app-legends-and-letters-1273051 |url-status=live |archive-url=https://web.archive.org/web/20190904224034/https://www.newsweek.com/neopets-mobile-app-legends-and-letters-1273051 |archive-date=4 September 2019 |access-date=2019-09-04 |website=Newsweek}}</ref> In June 2020, JumpStart CEO Jim Czulewicz estimated Neopets had 100,000 daily active users and 1.5 million monthly active players.<ref name="Liao" />

On 13 June 2023, JumpStart announced it would be closing on 30 June.<ref>{{Cite web |title=Jellyneo.net {{!}} Neopets Help, Neopets Guides, and Neopets News! |url=https://www.jellyneo.net/?comments=14351 |access-date=2023-06-15 |website=www.jellyneo.net |archive-date=14 June 2023 |archive-url=https://web.archive.org/web/20230614191502/https://www.jellyneo.net/?comments=14351 |url-status=live }}</ref>

==== Metaverse ====
On 22 September 2021, the Neopets Metaverse ] project was announced in collaboration with ], Cherrypicks, Raydium, and Moonvault.<ref>{{cite web |url=https://moonvaultpartners.com/strategy |title=Moonvault Partners |access-date=2023-07-29}}</ref><ref>{{cite web |url=https://www.cherrypicks.com/ |access-date=2023-07-29 |website=Cherrypicks |title=Cherrypicks A regional Mobile Technology and Mobile eCommerce leader specializing in smart city, augmented reality, artificial intelligence, eWallet and location intelligence |archive-date=2021-11-23 |archive-url=https://web.archive.org/web/20211123093625/https://www.cherrypicks.com/ |url-status=live}}</ref> The Neopets Metaverse was to feature a "modernised 3D remake of the classic Neopets game" where players would be required to own Neopets NFTs to play.<ref name=":0">{{Cite web |title=Neopets Metaverse {{!}} Legendary Virtual Pet Game |url=https://www.neopetsmeta.io/ |access-date=2023-07-31 |language=en-US}}</ref> Prior to the official launch of the metaverse, the project put 20,000 Neopets NFTs up for sale but only 4,225 were purchased.<ref name=":1">{{Cite web |last=Suaya |first=Stacy |date=2023-02-22 |title=Neopets: Boulevard of Broken Childhood Dreams|url=https://superrare.com/magazine/2023/02/22/neopets-boulevard-of-broken-childhood-dreams/ |access-date=2023-11-02 |website=www.superrare.com |language=en}}</ref> A unique visual glitch revealed that at least one of the promotional images on the Neopets Metaverse website advertising these NFTs was generated using the Neopets fan site Dress to Impress; the image was replaced shortly after it was noticed.<ref name=":1" /> The project received a significant amount of criticism from within the Neopets community and it was formally canceled in July 2023.<ref>{{Cite web |last=Jiang |first=Sisi |date=2021-09-28 |title=How Dare Neopets Taint My Childhood With NFTs |url=https://kotaku.com/how-dare-neopets-taint-my-childhood-with-nfts-1847762677 |access-date=2021-10-14 |website=Kotaku |archive-date=6 October 2021 |archive-url=https://web.archive.org/web/20211006152851/https://kotaku.com/how-dare-neopets-taint-my-childhood-with-nfts-1847762677 |url-status=live }}</ref><ref>{{Cite web |last=Carpenter |first=Nicole |date=2021-10-12 |title=Neopets players are finally united: 'No Neopets NFTs' |url=https://www.polygon.com/22722915/neopets-nft-controversy-noneonfts-metaverse |access-date=2021-10-14 |website=Polygon |archive-date=13 October 2021 |archive-url=https://web.archive.org/web/20211013080109/https://www.polygon.com/22722915/neopets-nft-controversy-noneonfts-metaverse |url-status=live }}</ref>

=== World of Neopia (2023–present) ===

On 17 July 2023, it was announced that Neopets had been purchased from NetDragon through a management buyout deal led by Neopets Chief Metaverse Officer Dominic Law, the former Director of New Markets at both NetDragon and Cherrypicks.<ref name="AWSHK2022">{{cite web |url=https://aws.amazon.com/tw/events/industry-week-hk/ |access-date=2023-07-29 |title=AWS Industry Week Hong Kong 2022 |archive-url=https://web.archive.org/web/20220313021403/https://aws.amazon.com/tw/events/industry-week-hk/ |archive-date=2022-03-13 |url-status=dead}}</ref> The resulting independent company, World of Neopia Inc., is composed of team members from both Neopets and Neopets Metaverse, including Dominic Law as CEO. It was also stated that the site had operated at a loss for over a decade and it announced that Neopets had received $4 million in investment funding in early 2023. Additional funding from the management buyout is said to equip World of Neopia, Inc. to make "meaningful changes in pursuit of a Neopian renaissance."<ref>{{cite web |url=https://medium.com/@neopetsofficial/a-new-era-for-neopets-fdb5c9ac187e |title=A New Era for Neopets! |access-date = 2023-07-17 |date=2023-07-17 |work=]}}</ref> The changes include a homepage revamp and plans to create a mobile app.<ref>{{Cite web |last=Saunders |first=Angel |date=July 20, 2023 |title='A New Era' of Neopets is Officially Here as Brand Announces New Leadership Team |url=https://people.com/neopets-launches-new-era-website-7563280 |access-date=2023-07-20 |website=Peoplemag |language=en}}</ref> Following the transition, it was reported that the site achieved its highest revenue stream in 2023 since 2017 (which was the same year Netdragon acquired Jumpstart), and had tripled its monthly active userbase from 100,000 to 300,000 users by April 2024. Dominic Law also claimed that the company was on track to be profitable by the end of 2024.<ref>{{Cite web |last=mafia97 |date=2024-02-28 |title=Legendary Virtual Pet Game Neopets Announces Record-breaking 2023 Business Results: MAU Surges 100%, Revenue Reaches New Peak Since 2017 |url=https://www.hgunified.com/home/legendary-virtual-pet-game-neopets-announces-record-breaking-2023-business-results-mau-surges-100-revenue-reaches-new-peak-since-2017.html |access-date=2024-02-29 |language=en-US}}</ref><ref name=":3">{{Cite news |last=Paul |first=Kari |date=2024-04-14 |title=How Neopets’ nostalgic revival tripled users in six months |url=https://www.theguardian.com/technology/2024/apr/14/neopets-revival-millennial-gaming-nostalgia |access-date=2024-07-01 |work=The Guardian |language=en-GB |issn=0261-3077}}</ref> It was also reported that the site demographics had shifted to be significantly older compared to when the website was at its peak, with the majority of users now being over the age of 18 with 40% being reported to between the ages of 25 and 34, and 26% of users being between the ages of 18 and 24, which was reportedly due to many users of the site now being drawn to use Neopets due to ] reasons.<ref name=":3" />


==Gameplay== ==Gameplay==
]
Neopets is set in the themed lands of the fictional world of Neopia, which has its own calendar and timezone running concurrent with the real-world ].<ref>{{cite web |url=http://www.neopets.com/ntimes/index.phtml?section=editorial&issue=285 |title=The Neopian Times, Issue 185, Editorial |accessdate = 2007-09-24}}</ref> It also has its own ] and stock market based on the Neopoint. Players earn Neopoints through various means including playing games and selling items. Once earned, they can be invested or used to buy various goods and services.<ref name="Myers">{{cite web |url=http://www.mediavillage.com/pdf/2004/03-18-04.pdf |format=PDF|title=Neopets.com Fulfills Promise of Immersive Advertising |accessdate = 2007-09-10 |last=Myers |first=Jack |date=2004-03-18 |work=Jack Myers Report |publisher=JACK MYERS, LLC}}</ref>
''Neopets'' allows users to create and care for ]s called "Neopets" and explore the ] of Neopia. There is no set objective for the users, but they are expected to feed and care for their Neopets when they grow hungry or ill. Neopets will not die if neglected, but their health can limit their gameplay.<ref name="Wingfield" />

Neopets come in a variety of species and colors and users can create or adopt their own. Users can obtain items to interact with their Neopet, such as books to read and toys to play with them. Neopets can be customised with certain clothing items, paintbrushes, morphing potions, and accessories. Neopets themselves can have pets of their own called Petpets.

Users can build a customisable Neohome for their Neopets and furnish it with furniture, wallpaper, and flooring. Neopets can battle against other Neopets or ]s in the Battledome but they cannot die there.


] ]
Upon visiting the site, visitors can create a free ]. Users may create up to five accounts but can only use one to earn Neopoints; that account is referred to as a "main" and the rest as "sides". A user then creates a Neopet and chooses its unique name, physical characteristics, and personality<ref name="Baybak">{{cite news |author=M. Baybak & Co. Inc. |authorlink= |coauthors= |title=NeoPets.com Launches Dramatic New Form of Internet Advertising, Results Far |url=http://www.commercialalert.org/issues/culture/neopets/neopetscom-launches-dramatic-new-form-of-internet-advertising-results-far |work= |publisher=] |date=2000-12-05 |accessdate=2007-09-10 }}</ref> and may own up to four per account. A newly created pet comes with randomly rolled ] used for battling in the Battledome. Users may re-roll the statistics if they are particularly weak. Players are expected to feed and care for their Neopets when they grow hungry or ill, although they will not die if they are neglected.<ref name="Wingfield" /> New users start out with a newbie pack of various items that introduce basic features of the site, such as food for feeding a pet. More items can be bought from other users or from ]'s shops.


Neopia is a virtual planet with fantasy lands inhabited by Neopets and other virtual creatures. Each land has a different theme, such as ] or ], and their own shops, games, and attractions.<ref name="Baybak" /> Neopia follows its own ] and ], which runs concurrent with real-world ],<ref name="NT185" /> and has tie-ins with certain real-world holidays such as ] and ].
Users are free to choose their own path in the world of Neopia, which could include collecting items, battling other Neopets, doing quests, playing games and more. Users can interact with their Neopets by reading books to them, caring for them, and playing with them. They can train their Neopets to be fighters in the Battledome against other player's Neopets or non-player character. Wearable items, such as certain clothing, can be used to customise a Neopet. Players can build a customisable Neohome for their Neopets and furnish it with furniture, wallpaper, and flooring.


It has its own ] and ] based on Neopoints. Users can earn Neopoints through various means including playing games and selling items, which can be invested or used to buy various virtual goods and services.<ref name="Myers" />
Users found breaking the rules set in the Terms and Conditions may be sent a warning, have their account suspended, be temporarily blocked, or have their account permanently deactivated ("frozen"). If the owner of a "frozen" account finds the reason for deactivation invalid, they may email the Neopets support team <!-- should we introduce the term "TNT" somewhere in this article? Please change as necessary --> and possibly regain access of their account, although such cases are rare.


The site is regularly updated with features like new games, items, and content. Occasionally, the Neopets team release interactive ] to expand the in-universe lore.<ref name="Coy" /> In addition to the site content updated by the Neopets team, users also contribute ] to the site.<ref name="NeopetsFAQ" /> User contributions come in the form of prescreened submissions and readily editable content that is automatically ], such as the site's weekly electronic newspaper ''The Neopian Times''. There are different types of submissions that will be accepted.<ref name="compback" />
==Site content==
The content of the site is updated almost on a day basis with the addition of new games and items and weekly content.<ref>{{cite web |url=http://www.neopets.com/nf.phtml |title=New Features on Neopets |accessdate = 2007-10-30}}</ref> In addition to the site content updated by Neopets, players also contribute ] to the site.<ref name="NeopetsFAQ">{{cite web |url=http://info.neopets.com/presskit/faqs.html |title=Frequently Asked Questions |accessdate=2008-06-09 |work=Neopets Press Kit |publisher=Neopets, Inc. |archiveurl=http://web.archive.org/web/20070701120250/http://info.neopets.com/presskit/faqs.html |archivedate=2007-07-01}}</ref> Player contributions come in the form of prescreened submissions and readily editable content that is automatically filtered, such as the site's weekly electronic newspaper "The Neopian Times".<ref>{{cite web |url=http://info.neopets.com/presskit/compback.html |title=Neopets Company Information |accessdate=2008-06-09 |work=Neopets Press Kit |publisher=Neopets Inc. |archiveurl=http://web.archive.org/web/20070704061455/http://info.neopets.com/presskit/compback.html |archivedate=2007-07-04}}</ref>


===Games=== ===Games===
Users can earn Neopoints from playing games. Games come in many different genres, which include action, puzzles, and chance. Most games have set maximum earnings or playtime. Players may also earn trophies and other awards from games if they ] or perform better than other users. Both ] and ] ] are available.
There are many active games from which users can earn Neopoints and awards. Before 22 November 2006 the games were divided into three categories: Puzzle, Action, and Luck/Chance. After that date the Games Room was reconfigured and now games are divided into many more categories.<ref name="Game revamp">{{cite web |url=http://www.neopets.com/nf.phtml?nf_date=2006-11-20 |title=New Features on Neopets |accessdate = 2007-05-06 |date=2006-11-21<!-- - 2006-11-23-->}}</ref> Various games and activities include ] and ] games, ] games, 3D Life Player games, contests and spotlights, and quests to retrieve items.


The site houses over 100 games; the earliest games released were simple browser-based ] games.<ref>{{Cite news |title=Editorial |url=https://www.neopets.com/ntimes/index.phtml?section=editorial&issue=465 |work=Neopian Times |publisher=Neopets |issue=456}}</ref> Most of the site's games run on ], while a handful of others use ]. In April 2020, in anticipation of the ], ''Neopets'' released ] versions of seven of these games, followed by the release of an additional three in October 2021.<ref name=":2">{{Cite web |title=Neopets - Release Notes (for Beta site) |url=https://www.neopets.com/releasenotes/ |access-date=2024-04-22 |website=www.neopets.com}}</ref> In January 2021, Adobe Flash was discontinued, making most of the original Adobe Flash games impossible to play without workarounds. In July 2023, most of the original Flash games were restored via the site's integration with the ] Adobe Flash emulator, with some games experiencing compatibility issues.<ref name=":2" />
Neopoints can be earned from playing games, most of which have a set maximum of earnings or playtime. Players may also earn trophies for their trophy cabinet from games if they score high enough for the ] Tables, which are reset on the first day of each month. Challenges may be made against other players or random players in a "World Challenge" for a prize piece for certain Flash games. A monthly competition also exists for multiplayer PHP games with four week-long elimination rounds.


Users can also participate in contests and spotlights judged by staff to showcase the users' talents. Quests to retrieve items may also be performed for specific ]. Challenges may be made against other players or random players in a "World Challenge" for a prize piece and Neopoints from the jackpot for certain ]s. Monthly competitions also exist for multiplayer games with four week-long elimination rounds.<ref name="Contests" />
Neopets offers several different contests and spotlights, where winners are chosen by judges on the Neopets staff or voted on by members of the Neopets community. Contests include several formats, such as writing a story, making a short animated film or drawing a picture of their Neopet. Spotlights showcase what users have done with customisable content. Winners also receive a trophy and a reward, which varies with the contest or spotlight.


===Economy===
In Australia, a cross-promotion with ] where McDonald's promoted Neopets plushies in their Happy Meal and Neopets featured McDonald's-related content led to a controversy with Neopets' luck/chance games in October 2004. A story on the Australian ] show ] featured a nine-year-old boy who claimed that the site requires one to ] in order to receive enough Neopoints to feed one's Neopet or else it would be sent to the Pound.<ref name="Wenn">{{cite web |url=http://www.ghsouthern.org.au/gurublog/neopetstodaytonight.pdf |title=Parents not McHappy over pokie toy |accessdate = 2007-09-10 |last=Wenn |first=Rohan |date=2004-10-14 |format=PDF |work=] |publisher=]}}</ref> While this is factually incorrect (gambling is not required, nor are pets ever sent to an orphanage if they are not fed), it is true that the website has a number of games of chance that are directly based on real-life games such as ] and lottery ]s. In 2004, Neopets prohibited users under the age of 13 from playing most games that involve gambling because of the boy mentioned above.<ref name="Kushner" />
]


The ] is based on Neopoints. Users can also exchange real money for Neocash, used exclusively for the NC Mall.<ref>{{cite web |url=http://www.neopets.com/ntimes/index.phtml?section=editorial&week=303 |title=Editorial |access-date = 2007-09-10 |date=2007-08-03 |work=] |publisher=]}}</ref> Users can earn Neopoints through playing games, selling items, and other transactions.<ref name="Ito"/> Once earned, they can be saved in the bank, used to buy items from other users or ] (NPC) shops, used to buy and sell stocks in the Neopian ] called the NEODAQ (a parody of the ]), or used to buy various other things.<ref name="Myers"/> Items can be bought from shops found throughout the world of Neopia that are run by NPCs who may allow ]. Users can open their own shops to sell items, sometimes after obtaining those items at a lower price from sources such as other shops or charities. Items may also be exchanged through trading or auctions.
===Exclusive content===
Certain features on Neopets require a user to pay some amount of real money and include Neopets Premium, Neopets Mobile, and some features of the NC Mall. Neopets Premium and Mobile both allow access to areas of the site otherwise restricted. Purchase of NeoCash allows use of the NC Mall to purchase items to customise a user's Neopet or Neohome, but users can sample clothing and furniture before purchase and can win free NeoCash on some occasions, including a daily NeoCash giveaway based on random chance called the Qasalan Expellibox, a free 50 NC giveaway from the Advent Calendar on 19 December 2008, and a free 50 NC from finding all the Halloween goodie bags hidden around the site in Halloween of 2008.


==== Black market ====
Neopets Premium is an extended version of the site, for which members pay for monthly or yearly subscriptions. With Premium membership, external ads are removed and certain benefits are added, like extra Neopoints, Premium only forums, own Premium emails and access to ] of games. Neopets Mobile is a simpler version of the site using a web-to-wireless application developed by In-Fusio.<ref name="Mobile">{{cite press release |title=Neopets.com Goes Mobile with Groundbreaking Web-To-Wireless Application, Exclusive Launch with Cingular Wireless |publisher=] |date=2006-06-27 |url=http://att.centralcast.net/cingularnewsarchive/Release.aspx?ID=3977 |format= |language= |accessdate=2007-09-25 |quote= }}</ref> Initially released to ], it allows access from a ] where users get exclusive access to Lutari Island and other exclusive content.<ref name="Mobile"/>
In 2021, it was reported that a black market had arisen on the site, mainly driven around unconverted Neopets that had become unavailable for new users after the art style for default Neopets changed in 2007. As not all Neopets were converted during the art style change, unconverted Neopets had become valuable. A number of these unconverted Neopets were stolen from users by others who used them in both on and offsite transactions and sold for real money.<ref>{{Cite web |last=Carpenter |first=Nicole |date=2021-03-16 |title=Inside the Neopets ‘black market’ |url=https://www.polygon.com/22334511/neopets-still-exists-black-market-cheating |access-date=2024-07-01 |website=Polygon |language=en-US}}</ref><ref>{{Cite web |last=Carpenter |first=Nicole |date=2021-03-08 |title=Neopets is reckoning with black market pet trading |url=https://www.polygon.com/22319750/neopets-uc-pets-trading-black-market |access-date=2024-07-01 |website=Polygon |language=en-US}}</ref> This black market had reportedly existed for years without intervention until 2024. In January 2024, ''Neopets'' announced the launch of the Styling Studio and Style Tokens. By using NeoCash, users can purchase Styling Studio Supplies which can then be used to obtain Style Tokens. These tokens allow for the toggling and use of old and alternative pet art.<ref>{{Cite web |last=Carpenter |first=Nicole |date=2024-01-18 |title=Neopets community in delight and discord over the return of original pet art |url=https://www.polygon.com/gaming/24043212/neopets-uncoverted-pets-uc-nc-pet-styles |access-date=2024-07-01 |website=Polygon |language=en-US}}</ref>

The NC Mall allows players to buy items used mainly for customising their Neopets or Neohomes using Neocash. Players must purchase Neocash with real money through ]. Customers in the United States can also buy Neocash cards at ] stores, the Target website, and at selected ] stores.<ref>{{cite web |url=http://ncmall.neopets.com/mall/splash.phtml |title=Neocash Cards |publisher=Neopets |accessdate=2008-05-30 }}</ref> The Mall was created through a partnership with ],<ref name="Nexon"/> which also handles the sale of ] used in the analogous "Cash Shop" of ]. It was initially released for beta on 28 June 2007 and then fully released to players in the United States on 17 July.<ref name="NC Mall"/> Two months later, it expanded to English users in other countries.<ref>{{cite web |url=http://www.neopets.com/nf.phtml?nf_date=2007-09-17 |title=Neopets - New Features |accessdate=2008-06-29 |date=2007-09-18 |work= |publisher=Neopets, Inc.}}</ref> Most Neocash purchased items remain with the buyer permanently, but could not be transferred or sold to other players until recently, when the gift box was introduced. A few items have expiration times, after which they disappear from the buyer's accounts.

In February 2008, Neopets announced Key Quest, a feature that will engage users by having them buy Neopets merchandise at Target and other stores, using a virtual code to redeem tokens for their user accounts. However, people with no merchandise can play as well.<ref name="KeyQuest">{{cite web |url=http://www.indiantelevision.com/headlines/y2k8/feb/feb176.php |title=Nickelodeon, Viacom to launch slew of products based on Neopets |accessdate=2008-06-05 |author= |date=2008-02-04 |publisher=Indian Television Dot Com Pvt Ltd}}</ref>


===Community=== ===Community===
Neopets has a community in which users can chat with and contact each other. Users may request other users to be "Neofriends" or block other users from contacting them. Players are represented by small icons known as ] that are provided by the website, as players cannot upload their own. To comply with ], players under 13 years of age cannot access any of the site's communication features without sending in parental consent.<ref name="Rosen">{{cite news |first=Craig |last=Rosen |authorlink= |title=It's a Whole Neo World; Neopets.com is a Raging Success. But Some Find It Inappropriate and Even Scary |url=http://www.commercialalert.org/issues/culture/neopets/its-a-whole-neo-world-neopetscom-is-a-raging-success-but-some-find-it-inappropriate-and-even-scary |work=] |publisher= |date=2005-04-14 |accessdate=2007-09-06 }}</ref> The main features include: ''Neopets'' has a community for users to chat with and contact other users. Each user has their own profile they can edit with ] and ] and are represented by ] provided by the website, as users cannot upload their own. Most avatars must be "unlocked" by completing certain in-game tasks, such as winning a contest or getting a high score on a game.<ref>{{Cite web|title=Neopets Avatar Solutions &#124; Jellyneo.net|url=https://www.jellyneo.net/?go=avatars|access-date=2023-03-16|website=www.jellyneo.net|archive-date=19 June 2023|archive-url=https://web.archive.org/web/20230619185014/https://www.jellyneo.net/?go=avatars|url-status=live}}</ref>{{unreliable source?|date=July 2023}}


Users may request other users to be "Neofriends" or block other users from contacting them. To comply with ], users under 13 years of age cannot access any of the site's communication features without sending in parental consent via fax.<ref name="Rosen" /> The main features include:
*NeoMail, a personal in-game communication system like regular ]. Players can write messages to other players and restrict who can contact them through NeoMail. However, players cannot send messages to another player who is under the age of 13 unless that player has parental permission.
*Neoboards, public ] for on-topic discussions. Users can enter their own "neoHTML", a restricted form of ], to customise their own posts and signatures, which are also used in guilds.
*Guilds, groups of users with similar interests and their own message board. Public guilds can be found through guild listings and anyone can join whenever they want, whereas private guilds are unlisted and invitation-only. Players can only join one guild on each account, or they can choose not to join a guild at all.


* NeoMail, a personal in-game communication system like regular ]. Users can write messages to other users and restrict who can contact them through NeoMail.
Discussions through these features are restricted and may not involve topics such as dating and romance or controversial topics like politics and religion. Continuous ] is performed by paid Neopets staff members,<ref name="Rosen"/> and users can help moderate the site by reporting messages they believe are inappropriate or offensive.<ref name="Rosen"/> Messages are also automatically ] to prevent users from posting messages with profanity or lewd content.<ref name="Rosen"/>
* Neoboards, public ] for on-topic discussions. Users can enter their own "neoHTML", a restricted form of ], to customise their posts and signatures.
* Guilds, groups of users with similar interests and their own message board.


Discussions through these features are restricted and may not involve topics such as dating and romance or controversial topics like politics and religion. Continuous ] is performed by paid ''Neopets'' staff members, and users can help moderate the site by reporting messages they believe are inappropriate or offensive. Messages are also automatically ] to prevent users from posting messages with profanity or lewd content.<ref name="Rosen"/>
===Personal pages===
Each user is given a customisable profile page. In addition, a profile or "pet lookup", which can be edited like the user's profile, is given to each Neopet, and each Neopet also has a "petpage", which the user can edit with HTML and CSS. Unlike the pet lookups, petpages don't have to be related to the pet at all.


==Reception==
==Immersive advertising==
Described as an online cross of '']'' and '']'',<ref name="Headon"/><ref name="Weintraub"/> ''Neopets'' has received both praise and criticism. It has been praised for having educational content. Children can learn ] to edit their own pages.<ref name="Boese" /> They can also learn how to handle money by participating in the economy.<ref name="commonsensemedia" /> Reviews from ] and MMO Hut considered the multitude of possible activities a positive aspect.<ref name="About.com" /><ref name="MMO Hut"/> ], higher than in other ]s (MMOGs) but equivalent to ]-driven communities.<ref name="Pace" /><ref name="NextGen" /> Lucy Bradshaw, a vice president of ], attributes the popularity among girls to the openness of the site and said, "Games that have a tendency to satisfy on more than one dimension have a tendency to have a broader appeal and attract girls".<ref name="Ha" />
Immersive advertising is a trademarked term for the way Neopets displayed advertisements to generate profit after ] bought the site.<ref name="Kushner" /> Instead of running ] and ]s, immersive ads integrate advertisements into the site's content in interactive forms, including games and items. Players can earn Neopoints from them by doing things such as playing ] and taking part in online marketing surveys.<ref name="Fonda">{{cite news |first=Fonda |last=Daren |authorlink= |title=Pitching It To Kids |url=http://www.time.com/time/magazine/article/0,9171,994512-1,00.html |work=] |publisher=] |date=2004-06-28 |accessdate=2008-03-26 }}</ref> Prior to the arrival of the NC Mall, it contributed to 60% of the revenue from the site<ref name="Wingfield">{{cite news |first=Nick |last=Wingfield |authorlink= |title=Web's Addictive Neopets Are Ready for Big Career Leap |url=http://www.commercialalert.org/news/featured-in/2005/02/webs-addictive-neopets-are-ready-for-big-career-leap |work=] |publisher= |date=2005-02-22 |accessdate=2007-09-04 }}</ref> with paying ] companies including ], ], and ].<ref name="Fonda" />


Luck & chance games draw criticism from parents as they introduce children to gambling. In Australia, a cross-] with ] led to controversy with ''Neopets''' luck/chance games in October 2004. Australian ] show '']'' featured a nine-year-old boy who claimed the site requires one to ] in order to earn enough Neopoints to feed one's Neopet or else it would be sent to the ].<ref name="Wenn" /> While gambling is not required, nor are pets sent to the pound if unfed, the website includes games of chance based on real games such as ] and lottery ]s. After this incident, ''Neopets'' prohibited users under the age of 13 from playing Neopets's casino-style games.<ref name="Kushner" />
It was a contentious issue with the site with regard to the ]. Half a million of the 25 million users were under the age of eight in 2005 and children under eight have difficulty recognizing ads.<ref name="Kushner" /><ref name="Fonda" /><ref name="Pace" /> It draws criticism from parents, psychologists, and consumer advocates who argue that children may not know that they are trying to be sold something, as it blurs the line between site content and advertisement. A psychology professor at ] stated, "It's self marketing, selling to kids that don't know they are seeing anything".<ref name="Pace">{{cite news |first=Gina |last=Pace |authorlink= |coauthors= |title=Kids And Neopets: Who's Getting Fed? |url=http://www.cbsnews.com/stories/2006/02/07/national/main1293944.shtml |work= |publisher=] |date=2006-02-09 |accessdate=2008-06-09 }}</ref> Dohring responded to such criticism:


===Immersive advertising===
<blockquote>"Over 60 percent of our audience is 13 and over, so it is not like we are dealing with four- to six-year-olds that may not quite understand the difference between content and advertising. And of the 40 percent of our users who are 12 or under, the ages start at around seven or eight years old and go up from there. The preschoolers are not really our audience, because you have to be a pretty fluid reader to navigate the site."<ref>{{cite web |url=http://www.redherring.com/Home/12995 |title=Q&A: Doug Dohring |accessdate=2008-06-13 |last=Fehrenbacher |first=Karen |date=2005-07-31 |work=Redherring.com |publisher=]}}</ref></blockquote>
{{see also|Interactive advertising}}
Immersive advertising is a trademarked term for the way ''Neopets'' displayed advertisements to generate profit after Doug Dohring bought the site.<ref name="Kushner" /> Unlike ] and ]s, immersive ads integrate advertisements into the site's content ], including games and items. Players could earn Neopoints from them by playing ] and taking part in online marketing surveys. Prior to the arrival of the NC Mall, it contributed to 60% of the revenue from the site<ref name="Wingfield" /> with paying ] companies including ], ], and ].<ref name="Fonda" />


It was a contentious issue with the site with regard to the ]. It drew criticism from parents, psychologists, and consumer advocates who argued that children may not know that they are being advertised to, as it blurred the line between site content and advertisement. Children under eight had difficulty recognizing ads and half a million of the 25 million users were under the age of eight in 2005.<ref name="Kushner" /><ref name="Fonda" /> Dohring responded to such criticism stating that of the 40 percent of users twelve and younger, very few were seven or eight years old and that preschoolers were not their target audience.<ref name="Fehrenbacher" />
Others criticised the functionality of the site. Susan Linn, another psychologist and author of ''Consuming Kids: The Hostile Takeover of Childhood'' said, "The whole purpose of this site at this point is to keep kids in front of products".<ref name="Pace" /> ], editor-in-chief and co-founder of '']'' magazine, said the site was "encouraging kids to spend hours in front of the screen and at the same time recruiting them into consumer culture", which was <!-- do NOT change this quote to change "fuck" to something else; this is the writer's exact quote and Misplaced Pages is not censored --> "the most insidious mind-fuck ever".<ref name="Kushner" /> Neopets executives have stated in 2004 and 2006 that paid content comprised less than 1% of the site's total content.<ref name="Fonda" /><ref name="Pace" /> Children are not required to play or use sponsor games and items.<ref name="Kushner" /><ref name="Headon">{{cite news |first=Martin |last=Headon |authorlink= |title= Pet Hates|url=http://www.guardian.co.uk/computergames/story/0,11500,822595,00.html |work= |publisher=] |date=2002-10-31 |accessdate=2007-09-03 }}</ref>


Others criticised the functionality of the site. Susan Linn, another psychologist and author of ''Consuming Kids: The Hostile Takeover of Childhood'' considered the purpose of this site was to keep children in front of advertisements.<ref name="Pace" /> ], editor-in-chief and co-founder of '']'' magazine, said the site encouraged kids to spend hours in front of a screen and recruited them to ].<ref name="Kushner" /> ''Neopets'' executives stated that paid content constituted less than 1% of the site's total content.<ref name="Pace" /> Children were not required to play or use sponsor games and items, and all ads were marked as such.<ref name="Kushner" /><ref name="Fonda" />
Consumer advocates also argue that immersive ads should be clearly labelled as advertisements. Dohring has said, "We're not trying to be subliminal or deceive the user. We label all the immersive ad campaigns as paid advertisements."<ref name="Fonda" />


=== Customer security ===
==Reception==
In July 2009, it was reported that the ''Neopets'' site was the target of an ] scheme that attempted to trick users into clicking a link that would install ] onto the user's computer. According to reports, the scheme was aimed not at child players' ''Neopets'' accounts, but at using the malware to steal the financial data and identities of their parents. Viacom stated that it was investigating the issue, and that the reports referred to a version of ] rather than an "indictment of Neopets security practices".<ref name="ID theft" /> In an on-site newsletter, ''Neopets'' claimed that the site's security measures prevented the posting of such links.<ref name="NT400" />
Neopets has been compared to the antecedent virtual pet fad ] and the ] franchise. It has been described as an online cross of Pokémon and Tamagotchi.<ref name="Weintraub"/><ref name="Headon"/> The website maintains high "stickiness" rankings, which is a measure of the amount of time a user spends on the site. Neopets has been praised for having educational content, such as word games and an ] guide.<ref>{{cite web|author=Christine Boese|url=http://www.cnn.com/2003/SHOWBIZ/01/06/hln.hot.buzz.neopets/index.html |title=CNN.com - NeoPets invade the Internet world - Jan. 7, 2003 |publisher=Cnn.com |date= |accessdate=2008-11-24}}</ref> Its popularity spawned real world plushies, a magazine, book series, cereal, and merchandise in other media as well.<ref name="Myers"/><ref name="Wingfield"/><ref>{{cite web |url=http://www.kidscreen.com/articles/daily/20070601/neo.html? |title=Neopets get animated on Nick |accessdate = 2007-09-10 |last=Afan |first=Emily Clair |date=2007-07-01 |publisher=Brunico Communications Ltd}}</ref>


In 2016, ] reported that the account information of an alleged 70 million of Neopets accounts had been compromised.<ref name="Cox" /> The hack contained usernames, passwords, email addresses, birth dates, gender, and country from 2012 (prior to JumpStart's acquisition), but did not contain credit card information or physical addresses.<ref name="Cox" /><ref name="Shively" /> Neopets responded by sending emails to all affected players.<ref name="Shively" /><ref name="In order to be transparent" />
A press release from Neopets in 2001 stated that Neopets.com led in ] in May and June, with the average user spending 117 minutes a week.<ref>{{cite web |url=http://info.neopets.com/presskit/articles/archive/yahoo4.html |title=NeoPets.com Continues Stickiness Leadership |accessdate = 2007-09-10 |last= |first= |coauthors= |date= |work= |publisher=}}</ref> Neopets also led in the average number of hours spent per user per month in December 2003 with an average of 4 hours and 47 minutes.<ref name="Myers"/> A 2004 article stated that ] reported that people were spending around three hours a month on Neopets, more than any other site in its Nielsen category.<ref>{{cite news |first=Sandra| last=Eckstein | url=http://seattlepi.nwsource.com/lifestyle/173035_interactivetoys.html |title=The next generation of toys play with interactivity |publisher=Seattle Post-Intelligencer |date=2004-05-13 |accessdate = 2006-08-04}}</ref> By May 2005, a Neopets-affiliated video game producer cited about 35 million unique users, 11 million unique IP addresses per month, and 4 billion web page views per month. This producer also described 20% of the users as 18 or older, with the median of the remaining 80% at about 14.<ref>, see "Neopets: The Darkest Faerie Developer Interview 1" video</ref> Neopets was consistently ranked among the top ten "stickiest" sites by both Nielsen//NetRatings and ] in 2005 and 2006.<ref>{{cite web |url=http://www.dmwmedia.com/news/2005/06/17/mtv-acquires-virtual-pet-youth-online-community-neopets |title=MTV Acquires "Virtual Pet" Youth Online Community NeoPets |accessdate = 2007-09-10 |last=Hefflinger |first=Mark |date=2005-06-17 |publisher=]}}</ref><ref name="Gaudiosi">{{cite web |url=http://www.hollywoodreporter.com/hr/content_display/business/news/e3ia52li9aIs4NtvdkBDAfRNQ%3D%3D |title=MTVN, Nexon team to grow Neopets site |accessdate = 2007-09-10 |last=Gaudiosi |first=John |date=2006-11-10 |publisher=Nielsen Business Media, Inc.}}</ref> According to Nielsen//NetRatings, in 2007, Neopets lost about 15% of its audience over the previous year.<ref>{{cite web |url=http://www.mediaweek.com/mw/news/cabletv/article_display.jsp?vnu_content_id=1003637077 |title=Buyers See Some Order in MTVN's Varied Web Plays |accessdate=2008-06-12 |last=Shields |first=Mike |date=2007-09-10 |work=] |publisher=]}}</ref> In February 2008, comScore ranked it as the stickiest kids entertainment site with the average user spending 2 hours and 45 minutes per month.<ref>{{cite web |url=http://www.indiantelevision.com/headlines/y2k8/feb/feb176.php |title=Nickelodeon, Viacom to launch slew of products based on Neopets |accessdate=2008-06-12 |author=Indiantelevision.com Team |date=2008-02-04 |work=Indiantelevision.com's Kidology |publisher=Indian Television Dot Com Pvt Ltd}}</ref><ref>{{cite press release |title=Neopets(R), the Leading Virtual World for Tweens, Showcases New Collectible Plush Toys, Fun Paks and Trading Cards at Toy Fair 2008 |publisher=Nickelodeon |date=2008-02-14 |url=http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/02-14-2008/0004756436&EDATE= |accessdate=2008-06-12}}</ref>


On 20 July 2022, Neopets confirmed that it had suffered a data breach the day prior. The data breach exposed Neopets' entire database schema, including usernames, emails and passwords of its 69 million users.<ref name="TheVergeBreach">{{Cite web |last=Faife |first=Corin |date=July 21, 2022 |title=Hackers have breached the Neopets virtual pet community |url=https://www.theverge.com/2022/7/21/23272628/neopets-hack-data-breach-69-million-stolen-accounts |url-status=live |archive-url=https://web.archive.org/web/20220721154635/https://www.theverge.com/2022/7/21/23272628/neopets-hack-data-breach-69-million-stolen-accounts |archive-date=21 July 2022 |access-date=July 21, 2022 |work=The Verge}}</ref> Neopets responded by forcing a password reset for all users on 1 August 2022, causing some players to be locked out as they no longer had access to the e-mail addresses linked to their accounts.<ref>{{Cite web |last=Carpenter |first=Nicole |date=2022-08-02 |title=Some Neopets users are locked out of their accounts following data breach |url=https://www.polygon.com/23289144/neopets-data-breach-password-reset-disaster |url-status=live |archive-url=https://web.archive.org/web/20220822210051/https://www.polygon.com/23289144/neopets-data-breach-password-reset-disaster |archive-date=22 August 2022 |access-date=2022-08-22 |website=Polygon |language=en-US}}</ref> On 29 August 2022 Neopets sent an e-mail to users detailing the results of their subsequent investigation.
Most of the users are female, higher than in other ]s (MMOGs) but equivalent to social-networking-driven communities.<ref name="NextGen">{{cite web |url=http://www.next-gen.biz/index.php?option=com_content&task=view&id=10559&Itemid=2 |title=ANALYSIS: Here Come the Girls |accessdate=2008-06-17 |date=2008-05-19 |work=] |publisher=]}}</ref> Cuteness is one of the main factors.<ref name="Pace" /><ref name="NextGen" /> Open-endedness is another. Lucy Bradshaw, a vice president of ], said, "Games that have a tendency to satisfy on more than one dimension have a tendency to have a broader appeal and attract girls".<ref>{{cite news |last = Ha |first = K. Oanh |title=Neopets site for children stirs controversy. |publisher=] |date=2004-09-14 |url=http://www.accessmylibrary.com/coms2/summary_0286-8571511_ITM |accessdate=2008-06-17}}</ref>


==Merchandise== ==Merchandise==
The popularity of ''Neopets'' spawned real-world merchandise including clothing, jewelry, stickers, books, cereals, ]s and more, sold at mainstream outlets and online retailers. ''Neopets'' merchandise often contains a code which can be redeemed on the site for an in-game reward. In 2003, ] said that ''Neopets'' had always planned to "bring the online and offline worlds together in ways that have never been done before".<ref name="toymania" />
Viacom produces a range of merchandise, including ], stickers, books, cereals, Neocash cards for the Nc Mall and ]s. The merchandise retails at mainstream outlets such as ], ], and ]. There are also exclusively online retailers involved, such as ]. Each merchandise has a prize code which can be redeemed at the site for an in-game reward. Neopets had planned to "bring the online and offline worlds together in ways that have never been done before".<ref>{{cite news |first= |last= |authorlink= |title=NeoPets Trading Card Game |url=http://www.toymania.com/news/messages/3011.shtml |work= |publisher=Raving Toy Maniac |date=2003-02-04 |accessdate=2008-06-18 }}</ref> An investment banker at ] in New York said Neopets was the only online media he had seen "that might have the ability to capture market share in the offline world".<ref name="Wingfield" /> Neopets signed a licensing deal with ] in 2001 to get the right developers and publishers for their offline content.<ref>{{cite news |first=Christopher |last=Keough |authorlink= |title=Pets Go Mainstream |url=http://findarticles.com/p/articles/mi_m5072/is_51_23/ai_81226414 |work=] |publisher= |date=2001-12-17 |accessdate=2008-06-18}}</ref> A deal with ] produced the first merchandise brought to an international market.<ref>{{cite press release |title=Thinkway Toys and NeoPets, Inc. Announce Licensing Agreement. |publisher= |date=2002-07-17 |url=http://www.accessmylibrary.com/coms2/summary_0286-25658682_ITM |format= |accessdate=2008-06-20 |quote= }}</ref> Offline products expanded in 2005 with film and video game deals.<ref name="Wingfield" /> In February 2008, offline products were further expanded when it was announced that ] and ] would produce a new line of merchandise, including new plushies and trading cards, to tie into Key Quest.<ref name="KeyQuest" />


Neopets, Inc. signed various licensing deals with companies such as Viacom Consumer Products, Thinkway Toys, and ] over the years.<ref name="Viacom license" /><ref name="Thinkway" /><ref name="IndianTVfeb176" /> ''Neopets: The Official Magazine'' was a bi-monthly magazine launched in September 2003; it was replaced in 2008 by ''Beckett Plushie Pals'', which featured ''Neopets'' news as well as other companies' products such as ]. ] released the '']'' in September 2003, which was promoted in three of General Mills "Big G" cereals<ref name="General Mills" /> and ten ] malls.<ref name="mall" /> It received two different nominations for "Toy of the Year" as well as other recognitions before being discontinued in 2006.<ref name="TCG awards" /> In June 2024, ] released a new trading card game called the ''Neopets Battledome Trading Card Game''.<ref>{{Cite web |date=2023-07-20 |title=Neopets Battledome Trading Card Game: Relive the Magic of Neopia! {{!}} Upper Deck Blog |url=https://www.upperdeckblog.com/2023/07/neopets-battledome-trading-card-game-relive-the-magic-of-neopia/ |access-date=2024-03-05 |language=en-US}}</ref><ref>{{Cite web |date=2024-06-03 |title=Neopets Battledome TCG launches in June 2024 |url=https://www.gameshub.com/news/news/neopets-battledome-tcg-release-date-2641181/ |access-date=2024-08-25 |website=www.gameshub.com |language=en-AU}}</ref>
] released the '']'' in September 2003 based on the online characters and setting. In 2004, the cards were promoted in three of General Mills "Big G" cereals<ref>{{cite web |url=http://www.playthings.com/article/CA401171.html |title=Wizards' Neopets in cereal deal |accessdate=2008-06-22 |last= |first= |coauthors= |date=2004-03-04 |work= |publisher=]}}</ref> and ten ] malls.<ref>{{cite news |first= |last= |authorlink= |coauthors= |title=Neopets 10-City Mall Tour Brings Online World and Popular Trading Card Game to Life across the Country. |url=http://www.accessmylibrary.com/coms2/summary_0286-21800051_ITM |work= |publisher= |date=2004-06-29 |accessdate=2008-06-22}}</ref> The TCG received two different nominations for "Toy of the Year" and two other recognitions.<ref>{{cite press release |title=Neopets Trading Card Game: Excitement Continues with All-New Card Set |publisher=] |date=2004-01-19 |url=http://findarticles.com/p/articles/mi_m0EIN/is_2004_Jan_19/ai_112317211 |accessdate=2008-06-12 |quote=''Toy Wishes'' magazine recognized the Neopets TCG as a "Holiday All-Star," and the game received "Toy of the Year" nominations from the Toy Industry Association and Kidzworld.com. In addition, the Neopets TCG was selected as an "Editor's Pick" by ''Playthings'' magazine. }}</ref>


In 2005, it was announced that a ''Neopets'' feature film was in production. It was to be written by Rob Lieber and produced by Dylan Sellers and ] for ], but the project was later cancelled.<ref name="McClintock" /> On 10 February 2020, ]'s Beach House Pictures announced that a ''Neopets'' animated television series was in development and was set to air in 2021, though there have been no recent updates.<ref>{{cite news|author=Samuel Galman|url=https://www.cbr.com/neopets-animated-series-development/|title=Neopets' First Animated Series Is in Development|website=]|date=February 11, 2020|access-date=September 3, 2020|archive-date=12 February 2020|archive-url=https://web.archive.org/web/20200212145649/https://www.cbr.com/neopets-animated-series-development/|url-status=live}}</ref><ref>{{cite news|author=Makena Kelly|url=https://www.theverge.com/21293330/neopets-animated-series-launch-fall-2021-merch-plush-mobile-site|title=Neopets animated series will launch in fall 2021|website=]|date=June 16, 2020|access-date=September 3, 2020|archive-date=30 October 2020|archive-url=https://web.archive.org/web/20201030114344/https://www.theverge.com/21293330/neopets-animated-series-launch-fall-2021-merch-plush-mobile-site|url-status=live}}</ref>
''Neopets: The Official Magazine'', published by ], was a bi-monthly magazine released in September 2003.<ref>{{cite web |url=http://www.neopets.com/nf.phtml?nf_date=2003-09-08 |title=Neopets News |publisher=Neopets |date=2003-09-11 |accessdate=2008-06-12 }}</ref> The magazine was sold through a subscription service and in stores, with back issues available for order on the magazine web site. The magazine's features included Neopet games, stories, guides to the Flash games on the Neopets site, news on upcoming site events and merchandise, and drawings for readers. It also regularly offered games tied to the site that allowed the reader to receive a prize on the Neopets site. After 26 issues, Beckett sent a notice to subscribers announcing that the January 2008 issue would be the final issue of the magazine and that Beckett would replace the issues remaining in the subscription with their new magazine ''Beckett Plushie Pals'', which would still include some Neopets news, but also news related to various other companies, including ], ], ], and ''Kookeys''.


=== Video games ===
Neopets signed a deal with ] in March 2005 to produce films. The unreleased first film was announced to be written by Rob Lieber and produced by Dylan Sellers and ] in February 2006 by '']''.<ref>{{cite news |first=Pamela |last=McClintock |authorlink= |title=WB taps NeoPets pic scribe |url=http://www.variety.com/article/VR1117937505.html?categoryid=13&cs=1 |work= |publisher=] |date=2006-02-06 |accessdate=2008-06-18 }}</ref>


In 2005, ''Neopets'' expanded to video game deals.<ref name="Wingfield" /> Two video games were released by Sony Computer Entertainment, '']'' for the ] in 2005 and '']'' for the ] in 2006. In 2007, ] developed the match-3 PC game ''Neopets: Codestone Quest''.<ref>{{cite web |last=Brodie |first=Joel |date=September 17, 2007 |title=Neopets: Codestone Quest Review |url=https://www.gamezebo.com/2007/09/17/neopets-codestone-quest-review/ |url-status=live |archive-url=https://web.archive.org/web/20200226110831/https://www.gamezebo.com/2007/09/17/neopets-codestone-quest-review/ |archive-date=26 February 2020 |access-date=March 22, 2019 |work=Gamezebo}}</ref> In 2008, '']'' was released for ], ], and PC.<ref>{{Cite web |last=Hatfield |first=Daemon |date=2008-06-03 |title=Hands-on: Neopets Puzzle Adventure |url=https://www.ign.com/articles/2008/06/03/hands-on-neopets-puzzle-adventure |access-date=2024-03-01 |website=IGN |language=en}}</ref> The following year, the handheld game ''Neopets: Quizara's Curse'' was released for the ].<ref>{{Cite web |title=LeapFrog Enterprises Announces 14 Titles for 2009 |url=https://www.gamedeveloper.com/business/leapfrog-enterprises-announces-14-titles-for-2009 |access-date=2024-03-01 |website=www.gamedeveloper.com |language=en}}</ref> In August 2011, ''Neopets'' launched the tie-in game ''Treasure Keepers'' on ], but it was discontinued in December of that year.<ref>{{Cite web |last=Glasser |first=A. J. |date=2011-12-14 |title=Meteor Games Sunsets Neopets: Treasure Keepers, Allegedly Cuts Staff |url=https://www.adweek.com/performance-marketing/meteor-games-sunsets-neopets-treasure-keepers-allegedly-cuts-staff/ |access-date=2024-03-01 |website=www.adweek.com |language=en-US}}</ref>
In November 2005, Sony Computer Entertainment America Inc. released '']'', for the ]. A second game, '']'', was released March 14, 2006 for the ].


A number of ''Neopets'' ]s for ] and ] have also been released. In 2015, ''Neopets'' released the match-3 game ''Ghoul Catchers''.<ref>{{Cite web |title=The New Neopets App Is Just As Addicting As Destruct-O-Match |url=https://www.mtv.com/news/bkubm6/neopets-ghoul-catchers |archive-url=https://web.archive.org/web/20230129060400/https://www.mtv.com/news/bkubm6/neopets-ghoul-catchers |url-status=dead |archive-date=29 January 2023 |access-date=2024-03-01 |website=MTV |language=en}}</ref> In 2019, ''Neopets'' released the puzzle game ''Legends and Letters''.<ref>{{Cite web |last=Liao |first=Shannon |date=2019-02-28 |title=Neopets’ new mobile game won’t save it from extinction |url=https://www.theverge.com/2019/2/28/18068518/neopets-legends-letters-new-mobile-game-puzzles-dragons |access-date=2024-03-01 |website=The Verge |language=en}}</ref> Both ''Ghoul Catchers'' and ''Legends and Letters'' were discontinued in May 2020.<ref>{{Cite web |date=2021-04-10 |title=Neopets Creators Are Looking To Bring Game To A Modern Console |url=https://www.gamingbible.com/news/pc-neopets-creators-aiming-to-release-game-on-switch-says-report-20210410 |access-date=2024-03-01 |website=GAMINGbible |language=en}}</ref> In May 2022, ''Neopets'' released the construction simulation game ''Island Builders''.<ref>{{Cite web |title=Neopets: Island Builders |url=https://www.metacritic.com/game/neopets-island-builders/ |access-date=2024-03-05 |website=www.metacritic.com |language=en}}</ref> In December 2022, ''Neopets'' released the match-3 game ''Faerie's Hope''.<ref>{{Cite web |last=Magazine |first=Technology Martin Cid |date=2022-12-15 |title=Neopets Launches Faerie's Hope |url=https://martincid.com/technology/neopets-launches-faeries-hope/ |access-date=2024-03-01 |website=Martin Cid Magazine |language=en-US}}</ref> In Spring 2024, ''Island Builders'' was relaunched under the new name ''Tales of Dacardia''.<ref>{{Cite web |last=Neopets |title=Introducing NeoPass, A New Gateway to Neopia |url=https://www.prnewswire.com/news-releases/introducing-neopass-a-new-gateway-to-neopia-302101050.html |access-date=2024-04-17 |website=www.prnewswire.com |language=en}}</ref><ref>{{Cite web |title=Neopets: Tales of Dacardia - Apps on Google Play |url=https://play.google.com/store/apps/details?id=com.neopets.islandbuilders&hl=en_US |access-date=2024-04-17 |website=play.google.com |language=en-US}}</ref>
A very popular form of merchandise for Neopets was their set of toys in 2005 at McDonald's, which brought many people in to Neopets. A second release of Neopet toys occurred at ] because of the success of the last promotion.<ref>{{cite web |url=http://www.toymania.com/news/messages/6928.shtml |title=Neopets Plush at McDonald's |accessdate=2007-05-08 |date=2005-07-08 |quote=}}</ref> These toys have been released in countries such as Australia, USA, Singapore, and the U.K. In September 2008, Neopets toys came to ] in the United States and Canada. There were complaints in the U.S. when some Burger Kings were not supplied with the proper Kids Meal bags (with virtual prize codes).


==See also==
], a video game developed by ] and published by ], was made available for ], the ] and ] on November 25, 2008. The game is similar to the video game '']''.<ref>{{cite news |title=Gamespot First Look |url=http://www.gamespot.com/ds/puzzle/neopets/news.html?sid=6192045 |publisher=] |date=2008-06-04 |accessdate=2008-11-07 }}</ref>
*]
*]
*]
*]


==References==
Neocash Cards are sold in many stores around the US, most prominently at chain stores such as Target or Wal* Mart, and come at different prices (e.g. $10 and $25). They are used at the NC Mall (released in July 2007) which is a large shop full of clothes, Neohome items and other assorted items for Neopets; many of these items are animated and very popular. The price of the card is directly related to the amount of Neocash received; a $10 card would provide 1000 Neocash.


{{Reflist|30em|refs=
==Elite Boutique==
<ref name="NT185">{{cite web |url=http://www.neopets.com/ntimes/index.phtml?section=editorial&issue=285 |title=The Neopian Times, Issue 185, Editorial |access-date = 2007-09-24}}</ref>
The Elite Boutique is a special part of the NC mall on neopets. It is granted permission to users who are 48 months or older, it is not told of or known to users with an account of less than 48 months. Unlike the original NC Mall, the Elite Boutique has many different styles that many other users may like better.


<ref name="Myers">{{cite web |url=http://www.mediavillage.com/pdf/2004/03-18-04.pdf |title=Neopets.com Fulfills Promise of Immersive Advertising |access-date = 2007-09-10 |last=Myers |first=Jack |date=2004-03-18 |work=Jack Myers Report |publisher=JACK MYERS, LLC |archive-url = https://web.archive.org/web/20071026182323/http://www.mediavillage.com/pdf/2004/03-18-04.pdf |archive-date = 2007-10-26}}</ref>
==References==

{{reflist|2}}
<ref name="Baybak">{{cite news|author=M. Baybak & Co. Inc. |title=NeoPets.com Launches Dramatic New Form of Internet Advertising, Results Far |url=http://www.commercialalert.org/issues/culture/neopets/neopetscom-launches-dramatic-new-form-of-internet-advertising-results-far |publisher=] |date=2000-12-05 |access-date=2007-09-10 |url-status=dead |archive-url=https://web.archive.org/web/20070927234041/https://www.commercialalert.org/issues/culture/neopets/neopetscom-launches-dramatic-new-form-of-internet-advertising-results-far |archive-date=September 27, 2007 }}</ref>

<ref name="Rosen">{{cite news|first=Craig |last=Rosen |title=It's a Whole Neo World; Neopets.com is a Raging Success. But Some Find It Inappropriate and Even Scary |url=http://www.commercialalert.org/issues/culture/neopets/its-a-whole-neo-world-neopetscom-is-a-raging-success-but-some-find-it-inappropriate-and-even-scary |work=] |date=2005-04-14 |access-date=2007-09-06 |url-status=dead |archive-url=https://web.archive.org/web/20070927234054/https://www.commercialalert.org/issues/culture/neopets/its-a-whole-neo-world-neopetscom-is-a-raging-success-but-some-find-it-inappropriate-and-even-scary |archive-date=September 27, 2007 }}</ref>

<ref name="Contests">{{cite web |url=http://www.neopets.com/contests.phtml |title=Neopets Contests |access-date=2011-12-13 |publisher=Neopets Inc.}}</ref>

<ref name="Wenn">{{cite web |url=http://www.ghsouthern.org.au/gurublog/neopetstodaytonight.pdf |title=Parents not McHappy over pokie toy |access-date=2007-09-10 |last=Wenn |first=Rohan |date=2004-10-14 |work=] |publisher=] |url-status=dead |archive-url=https://web.archive.org/web/20050618175415/http://www.ghsouthern.org.au/gurublog/neopetstodaytonight.pdf |archive-date=June 18, 2005 |df=mdy-all }}</ref>

<ref name="NeopetsFAQ">{{cite web |url=http://info.neopets.com/presskit/faqs.html |title=Frequently Asked Questions |access-date=2008-06-09 |work=Neopets Press Kit |publisher=Neopets, Inc. |archive-url=https://archive.today/20070701120250/http://info.neopets.com/presskit/faqs.html |archive-date=2007-07-01}}</ref>

<ref name="compback">{{cite web |url=http://info.neopets.com/presskit/compback.html |title=Neopets Company Information |access-date=2008-06-09 |work=Neopets Press Kit |publisher=Neopets Inc. |archive-url=https://archive.today/20070704061455/http://info.neopets.com/presskit/compback.html |archive-date=2007-07-04}}</ref>

<ref name="yahoo4">{{cite web|url=http://info.neopets.com/presskit/articles/archive/yahoo4.html |title=NeoPets.com Continues Stickiness Leadership |access-date=2007-09-10 |url-status=dead |archive-url=https://archive.today/20030528075308/http://info.neopets.com/presskit/articles/archive/yahoo4.html |archive-date=May 28, 2003 }}</ref>

<ref name="nf070423">{{cite web|url=http://www.neopets.com/nf.phtml?nf_date=2007-04-23 |title=New Features |publisher=Neopets |access-date=2015-03-07}}</ref>

<ref name="nf110613">{{cite web|url=http://www.neopets.com/nf.phtml?nf_date=2011-06-13 |title=New Features |publisher=Neopets |access-date=2015-03-07}}</ref>

<ref name="about">{{cite web|url= http://www.neopets.com/aboutus.phtml|title= Neopets – About Us|access-date= 2007-04-27|quote= The site was launched on 15th November 1999.|archive-date= 21 January 2011|archive-url= http://arquivo.pt/wayback/20110121235508/http://www.neopets.com/aboutus.phtml|url-status= live}}</ref>

<ref name="Weintraub">{{cite web |url=http://www.businessweek.com/technology/content/dec2001/tc20011212_9434.htm |archive-url=https://web.archive.org/web/20011213021900/http://www.businessweek.com/technology/content/dec2001/tc20011212_9434.htm |url-status=dead |archive-date=13 December 2001 |title=Real Profits from an Imaginary World |access-date = 2007-08-08 |first=Arlene |last=Weintraub |date=2001-12-12 |work=BusinessWeek Online |publisher=The McGraw-Hill Companies Inc.}}</ref>

<ref name="Kushner">{{cite magazine |last=Kushner |first=David |author-link=David Kushner (writer) |date=December 2005 |title=The Neopets Addiction |magazine=] |volume=13 |issue=12 |url=https://www.wired.com/2005/12/neopets/ |access-date=2007-09-09}}</ref>

<ref name="immersive">{{cite web |url=http://demo.neopets.com/aboutus/page06.html |title=Immersive Advertising |access-date=2008-06-09 |archive-url=https://archive.today/20050419030507/http://demo.neopets.com/aboutus/page06.html |archive-date=2005-04-19}}</ref>

<ref name="Viacom">{{cite news |title=Viacom agrees to buy Neopets |url=http://infotech.indiatimes.com/articleshow/1147093.cms |agency=Reuters |date=2005-06-20 |access-date=2007-04-27 |url-status=dead |archive-url=https://web.archive.org/web/20071012120311/http://infotech.indiatimes.com/articleshow/1147093.cms |archive-date=October 12, 2007 |df=mdy-all }}</ref>

<ref name="Myerhoff">{{cite news |first=Matt |last=Myerhoff |title=Viacom adopts NeoPets and their millions of owners |url=http://findarticles.com/p/articles/mi_m5072/is_27_27/ai_n14811960 |archive-url=https://web.archive.org/web/20080107210302/http://findarticles.com/p/articles/mi_m5072/is_27_27/ai_n14811960 |url-status=dead |archive-date=2008-01-07 |work=] |date=2005-07-04 |access-date=2008-06-13 }}</ref>

<ref name="Nexon">{{cite journal |title=Neopets to Sell Premium Items |last=Olson |first=Ryan |date=2007-06-20 |journal=] |publisher=Paradigm Communications}}</ref>

<ref name="Nick Kids">{{cite press release|url=http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=AUSASCPR.story&STORY=/www/story/06-17-2008/0004834105&EDATE=TUE+Jun+17+2008,+01:33+PM|title=Nickelodeon Kids and Family Group Forms New Games and Virtual Worlds Divisions |publisher=] |date=2008-06-17 |access-date = 2009-02-23}}</ref>

<ref name="ID theft">{{cite web |url=https://www.foxnews.com/story/popular-childrens-web-site-under-attack-by-identity-thieves |title=Popular Children's Web Site Under Attack by Identity Thieves |date=July 8, 2009 |first=Meg |last=Shannon |publisher=] |access-date=July 8, 2009 |archive-date=11 July 2009 |archive-url=https://web.archive.org/web/20090711105952/http://www.foxnews.com/story/0,2933,530684,00.html |url-status=live }}</ref>

<ref name="NT400">{{cite web |url=http://www.neopets.com/ntimes/index.phtml?section=editorial&issue=400 |title=Neopian Times Issue 400 – Editorial |date=July 10, 2009 | publisher=Neopets |access-date=July 10, 2009}}</ref>

<ref name="Fonda">{{cite magazine |first=Fonda |last=Daren |title=Pitching It To Kids |url=http://www.time.com/time/magazine/article/0,9171,994512-1,00.html |archive-url=https://web.archive.org/web/20081216121348/http://www.time.com/time/magazine/article/0,9171,994512-1,00.html |url-status=dead |archive-date=16 December 2008 |magazine=] |publisher=] |date=2004-06-28 |access-date=2008-03-26 }}</ref>

<ref name="Wingfield">{{cite news|first=Nick |last=Wingfield |title=Web's Addictive Neopets Are Ready for Big Career Leap |url=http://www.commercialalert.org/news/featured-in/2005/02/webs-addictive-neopets-are-ready-for-big-career-leap |work=] |date=2005-02-22 |access-date=2007-09-04 |url-status=dead |archive-url=https://web.archive.org/web/20070927234219/https://www.commercialalert.org/news/featured-in/2005/02/webs-addictive-neopets-are-ready-for-big-career-leap |archive-date=September 27, 2007 }}</ref>

<ref name="Pace">{{cite news |first=Gina |last=Pace |title=Kids And Neopets: Who's Getting Fed? |url=https://www.cbsnews.com/news/kids-and-neopets-whos-getting-fed/ |publisher=] |date=2006-02-09 |access-date=2008-06-09 |archive-date=26 October 2012 |archive-url=https://web.archive.org/web/20121026001607/http://www.cbsnews.com/stories/2006/02/07/national/main1293944.shtml |url-status=live }}</ref>

<ref name="Fehrenbacher">{{cite web|url=http://www.redherring.com/Home/12995 |title=Q&A: Doug Dohring |access-date=2008-06-13 |last=Fehrenbacher |first=Karen |date=2005-07-31 |work=Redherring.com |publisher=RedHerring |url-status=dead |archive-url=https://web.archive.org/web/20080619102103/https://www.redherring.com/Home/12995 |archive-date=June 19, 2008 }}</ref>

<ref name="Headon">{{cite news |first=Martin |last=Headon |title= Pet Hates|url=https://www.theguardian.com/computergames/story/0,11500,822595,00.html |work=] |date=2002-10-31 |access-date=2007-09-03 | location=London}}</ref>

<ref name="Boese">{{cite news |author=Boese, Christine |url=http://www.cnn.com/2003/SHOWBIZ/01/06/hln.hot.buzz.neopets/index.html |title=NeoPets invade the Internet world |date=2003-01-06 |access-date=2008-11-24 |work=CNN |archive-date=16 December 2008 |archive-url=https://web.archive.org/web/20081216133224/http://www.cnn.com/2003/SHOWBIZ/01/06/hln.hot.buzz.neopets/index.html |url-status=live }}</ref>

<ref name="NextGen">{{cite web|url=http://www.next-gen.biz/features/analysis-here-come-girls |archive-url=https://archive.today/20130115123113/http://www.edge-online.com/features/analysis-here-come-girls/ |url-status=dead |archive-date=2013-01-15 |title=ANALYSIS: Here Come the Girls |access-date=2008-06-17 |date=2008-05-19 |work=] |publisher=] }}</ref>

<ref name="Ha">{{cite news |last=Ha |first=K. Oanh |title=Neopets site for children stirs controversy. |newspaper=] |date=2004-09-14 |url=http://staugustine.com/stories/100204/bus_2612682.shtml |access-date=2008-06-17 |archive-url=https://web.archive.org/web/20110525082907/http://www.staugustine.com/stories/100204/bus_2612682.shtml |archive-date=May 25, 2011 |url-status=dead |df=mdy-all }}</ref>

<ref name="Eckstein">{{cite news |first=Sandra| last=Eckstein | url=http://www.seattlepi.com/lifestyle/173035_interactivetoys.html |title=The next generation of toys play with interactivity |newspaper=Seattle Post-Intelligencer |date=2004-05-13 |access-date = 2006-08-04}}</ref>

<ref name="Gamespot"> {{Webarchive|url=https://web.archive.org/web/20070930161534/http://www.gamespot.com/ps2/adventure/neopets/media.html |date=30 September 2007 }}, see "Neopets: The Darkest Faerie Developer Interview 1" video</ref>

<ref name="dmwmedia">{{cite web|url=http://www.dmwmedia.com/news/2005/06/17/mtv-acquires-virtual-pet-youth-online-community-neopets |title=MTV Acquires "Virtual Pet" Youth Online Community NeoPets |access-date=2007-09-10 |last=Hefflinger |first=Mark |date=2005-06-17 |publisher=Digital Media Wire, Inc. |url-status=dead |archive-url=https://web.archive.org/web/20080607024425/https://www.dmwmedia.com/news/2005/06/17/mtv-acquires-virtual-pet-youth-online-community-neopets |archive-date=June 7, 2008 }}</ref>

<ref name="Gaudiosi">{{cite magazine |url=https://www.hollywoodreporter.com/business/business-news/mtvn-nexon-team-grow-neopets-142726/ |title=MTVN, Nexon team to grow Neopets site |last=Gaudiosi |first=John |date=2006-11-10 |magazine=The Hollywood Reporter |archive-url=https://web.archive.org/web/20061117210426/http://www.hollywoodreporter.com/hr/content_display/business/news/e3ia52li9aIs4NtvdkBDAfRNQ%3D%3D |archive-date=November 17, 2006|access-date=February 16, 2022 }}</ref>

<ref name="mediaweek">{{cite web |url=http://www.mediaweek.com/mw/news/cabletv/article_display.jsp?vnu_content_id=1003637077 |archive-url=https://web.archive.org/web/20070913084343/http://www.mediaweek.com/mw/news/cabletv/article_display.jsp?vnu_content_id=1003637077 |archive-date=2007-09-13 |title=Buyers See Some Order in MTVN's Varied Web Plays |access-date=2008-06-12 |last=Shields |first=Mike |date=2007-09-10 |work=] |publisher=]}}</ref>

<ref name="IndianTVfeb176">{{cite web |url=http://www.indiantelevision.com/headlines/y2k8/feb/feb176.php |title=Nickelodeon, Viacom to launch slew of products based on Neopets |access-date=2008-06-12 |author=Indiantelevision.com Team |date=2008-02-04 |work=Indiantelevision.com's Kidology |publisher=Indian Television Dot Com Pvt Ltd |archive-date=19 June 2008 |archive-url=https://web.archive.org/web/20080619022643/http://www.indiantelevision.com/headlines/y2k8/feb/feb176.php |url-status=live }}</ref>

<ref name="prnewswire">{{cite press release |title=Neopets(R), the Leading Virtual World for Neonates, Showcases New Collectible Plush Toys, Fun Paks and Trading Cards at Toy Fair 2008 |publisher=Nickelodeon |date=2008-02-14 |url=http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/02-14-2008/0004756436&EDATE= |access-date=2008-06-12 |url-status=unfit |archive-url=https://archive.today/20120906150141/http://www.prnewswire.com/news-releases/neopetsr-the-leading-virtual-world-for-tweens-showcases-new-collectible-plush-toys-fun-paks-and-trading-cards-at-toy-fair-2008-56940057.html |archive-date=2012-09-06}}</ref>

<ref name="toymania">{{cite news |title=NeoPets Trading Card Game |url=http://www.toymania.com/news/messages/3011.shtml |publisher=Raving Toy Maniac |date=2003-02-04 |access-date=2008-06-18 |archive-date=7 December 2008 |archive-url=https://web.archive.org/web/20081207025335/http://www.toymania.com/news/messages/3011.shtml |url-status=live }}</ref>

<ref name="Viacom license">{{cite press release |title=Viacom Consumer Products To License One of the Web's Hottest Properties, NeoPets.com; Interactive & Publishing Will Be Key Categories for Popular Youth Website. |date=2001-11-13 |url=http://www.thefreelibrary.com/Viacom+Consumer+Products+To+License+One+of+the+Web%27s+Hottest...-a080020861 |access-date=2013-04-16}}</ref>

<ref name="General Mills">{{cite web|url=http://www.playthings.com/article/CA401171.html |title=Wizards' Neopets in cereal deal |access-date=2008-06-22 |date=2004-03-04 |work=] |publisher=] |url-status=dead |archive-url=https://web.archive.org/web/20081207151950/https://www.playthings.com/article/CA401171.html |archive-date=December 7, 2008 }}</ref>

<ref name="mall">{{cite news |title=Neopets 10-City Mall Tour Brings Online World and Popular Trading Card Game to Life across the Country. |url=http://www.accessmylibrary.com/coms2/summary_0286-21800051_ITM |work=Business Wire |date=2004-06-29 |access-date=2008-06-22 |archive-date=16 December 2008 |archive-url=https://web.archive.org/web/20081216121820/http://www.accessmylibrary.com/coms2/summary_0286-21800051_ITM |url-status=live }}</ref>

<ref name="TCG awards">{{cite press release |title=Neopets Trading Card Game: Excitement Continues with All-New Card Set |publisher=Business Wire |date=2004-01-19 |url=http://www.businesswire.com/news/home/20040119005227/en/Neopets-Trading-Card-Game-Excitement-Continues-All-New |access-date=2013-04-16 |quote=''Toy Wishes'' magazine recognized the Neopets TCG as a "Holiday All-Star," and the game received "Toy of the Year" nominations from the Toy Industry Association and Kidzworld.com. In addition, the Neopets TCG was selected as an "Editor's Pick" by '']'' magazine. }}</ref>

<ref name="McClintock">{{cite news |first=Pamela |last=McClintock |title=WB taps NeoPets pic scribe |url=https://variety.com/2006/digital/markets-festivals/wb-taps-neopets-pic-scribe-1117937505/ |work=] |date=2006-02-06 |access-date=2008-06-18 |archive-date=21 January 2021 |archive-url=https://web.archive.org/web/20210121232313/https://variety.com/2006/digital/markets-festivals/wb-taps-neopets-pic-scribe-1117937505/ |url-status=live }}</ref>

<ref name="Ito">{{cite web |url=http://www.itofisher.com/mito/itohorst.neopets.pdf |title=Neopoints, and Neo Economies: Emergent Regimes of Value in Kids Peer-to-Peer Networks |access-date=2007-09-10 |last=Ito |first=Mimi |author2=Heather Horst |author-link=Mizuko Ito |date=2006-11-16 |archive-date=27 September 2007 |archive-url=https://web.archive.org/web/20070927203038/http://www.itofisher.com/mito/itohorst.neopets.pdf |url-status=live }}</ref>

<ref name="Thinkway">{{cite press release |title=Thinkway Toys and NeoPets, Inc. Announce Licensing Agreement. |date=2002-07-17 |url=http://www.prnewswire.com/news-releases/thinkway-toys-and-neopets-inc-announce-licensing-agreement-76253552.html |access-date=2013-04-16}}</ref>

<ref name="About.com">{{cite web |url=http://familyinternet.about.com/od/websites/gr/neopetsreview.htm |title=Neopets Website Review |last=Matte |first=Christy |publisher=] |access-date=2013-04-24 |archive-date=14 April 2013 |archive-url=https://web.archive.org/web/20130414072406/http://familyinternet.about.com/od/websites/gr/neopetsreview.htm |url-status=dead }}</ref>

<ref name="MMO Hut">{{cite web |url=http://mmohuts.com/browser-games/neopets?postTabs=1 |title=Neopets Full Review |last=Altay |first=Omer |date=25 October 2010 |publisher=MMOHut.com |access-date=2013-04-24 |archive-date=14 March 2013 |archive-url=https://web.archive.org/web/20130314222347/http://mmohuts.com/browser-games/neopets?postTabs=1 |url-status=live }}</ref>

<ref name="commonsensemedia">{{cite web |url=http://www.commonsensemedia.org/website-reviews/neopets |title=Neopets - Website Review |publisher=] |access-date=2013-04-24 |archive-date=6 July 2013 |archive-url=https://web.archive.org/web/20130706032718/http://www.commonsensemedia.org/website-reviews/neopets |url-status=live }}</ref>

<ref name="González">{{cite magazine |url=http://www.escapistmagazine.com/articles/view/issues/issue_128/2729-Virtual-Item-Sales |title=Virtual Item Sales |last=González |first=Christina |magazine=] |access-date=2013-04-24}}</ref>

<ref name="Altador Cup">{{cite press release |title=25 Million Neopets(R) Members Around the World Ready to Vie for International Glory in First Annual Altador Cup(TM) Virtual 'Sports' Event. |date=2006-06-07 |url=http://www.prnewswire.com/news-releases/25-million-neopetsr-members-around-the-world-ready-to-vie-for-international-glory-in-first-annual-altador-cuptm-virtual-sports-event-55984572.html |access-date=2008-06-24 }}</ref>

<ref name="Minishow">{{cite press release |title=Neopets Is Coming To Nickelodeon |date=2007-05-31 |url=http://www.prnewswire.com/news-releases/neopets-is-coming-to-nickelodeon-58716682.html |access-date=2008-06-24 }}</ref>

<ref name="Cox">{{Cite news|last=Cox|first=Joseph|url=https://www.vice.com/en/article/ezpvw7/neopets-hack-another-day-another-hack-tens-of-millions-of-neopets-accounts|title=Another Day, Another Hack: Tens of Millions of Neopets Accounts|date=6 May 2016|work=Vice|access-date=16 February 2022|archive-date=16 February 2022|archive-url=https://web.archive.org/web/20220216063516/https://www.vice.com/en/article/ezpvw7/neopets-hack-another-day-another-hack-tens-of-millions-of-neopets-accounts|url-status=live}}</ref>

<ref name="Shively">{{cite web |url=https://www.mmogames.com/gamenews/100000-neopets-accounts-hacked/ |title=100,000 Neopets Accounts Hacked |last=Shively |first=Nick |date=2016-05-19 |website=MMOGames.com |access-date=2021-04-17 |archive-date=17 April 2021 |archive-url=https://web.archive.org/web/20210417214606/https://www.mmogames.com/gamenews/100000-neopets-accounts-hacked/ |url-status=live }}</ref>

<ref name="In order to be transparent">{{cite web |url=https://www.facebook.com/Neopets/posts/in-order-to-be-transparent-with-our-players-and-fans-we-want-to-inform-you-of-re/10153966777621005/ |archive-url=https://ghostarchive.org/iarchive/facebook/348470121004/10153966777621005 |archive-date=2022-02-26 |url-access=limited|title=Neopets |author=Neopets |date=2016-05-12 |website=Facebook|access-date=2021-04-17}}{{cbignore}}</ref>

<ref name="Perez">{{cite web |url=https://kotaku.com/your-old-neopets-may-still-be-alive-and-very-hungry-1842243197 |title=Your Old Neopets May Still Be Alive, And Very Hungry |last=Perez |first=Nicolas |date=2020-03-10 |website=Kotaku |publisher=G/O Media Inc. |access-date=2021-04-17 |archive-date=17 April 2021 |archive-url=https://web.archive.org/web/20210417220701/https://kotaku.com/your-old-neopets-may-still-be-alive-and-very-hungry-1842243197 |url-status=live }}</ref>

<ref name="Kiberd">{{Cite news |last=Kiberd |first=Roisin |url=https://www.vice.com/en/article/xywmjw/trouble-in-neopia-15-years-later-neopets-lives-on |title=Trouble in Neopia? 15 Years Later, Neopets Lives On |date=2015-03-24 |work=Motherboard |access-date=17 April 2021 |archive-date=17 April 2021 |archive-url=https://web.archive.org/web/20210417224519/https://www.vice.com/en/article/xywmjw/trouble-in-neopia-15-years-later-neopets-lives-on |url-status=live }}</ref>

<ref name="Yeo">{{cite web |url=https://www.kotaku.com.au/2017/01/neopets-is-rotting-away/ |title=Neopets Is Rotting Away |last=Yeo |first=Amanda |date=2017-01-16 |website=] |publisher=Pedestrian Group |access-date=2021-04-17 |archive-date=18 April 2021 |archive-url=https://web.archive.org/web/20210418001221/https://www.kotaku.com.au/2017/01/neopets-is-rotting-away/ |url-status=dead }}</ref>

<ref name="Liao">{{cite web |url=https://www.cnn.com/2020/06/20/tech/neopets-maplestory-atari/index.html |title=Where nostalgic games like Neopets and MapleStory are now |last=Liao |first=Shannon |date=2020-06-20 |website=CNN |access-date=2021-04-17 |archive-date=18 April 2021 |archive-url=https://web.archive.org/web/20210418001314/https://www.cnn.com/2020/06/20/tech/neopets-maplestory-atari/index.html |url-status=live }}</ref>

<ref name="Coy">{{cite web |url=https://kernelmag.dailydot.com/issue-sections/features-issue-sections/13799/neopets-rise-and-fall/ |title=The meteoric rise and slow decline of Neopets |last=Coy |first=Olivia |date=2015-07-26 |website=The Kernel |publisher=The Daily Dot |access-date=2021-04-17 |url-status=dead |archive-url=https://archive.today/20150730225745/http://kernelmag.dailydot.com/issue-sections/features-issue-sections/13799/neopets-rise-and-fall/ |archive-date=2015-07-30}}</ref>

<ref name="Bellman">{{cite web |url=https://theoutline.com/post/4190/neopets-was-run-by-scientologists?zd=5&zi=7tezqa33 |title=Neopets was run by Scientologists |last=Bellman |first=Sarah |date=2018-04-18 |website=theoutline.com |publisher=The Outline |access-date=2021-04-17 |archive-date=18 April 2021 |archive-url=https://web.archive.org/web/20210418021615/https://theoutline.com/post/4190/neopets-was-run-by-scientologists?zd=5&zi=7tezqa33 |url-status=live }}</ref>

<ref name="Trahan">{{cite magazine |last=Trahan |first=Mary |date=August 2020 |title=Net Profits |url= |magazine=] |publisher=] |pages=74, 76, 78, 80, 82}}</ref>

<ref name="Klotz">{{cite news |last=Klotz |first=Hattie |date=2000-02-07 |title=Look out Pokémon: Neopets are taking over |url=http://info.neopets.com/presskit/articles/archive/ottawa.html |url-status=dead |work=] |archive-url=https://archive.today/20061117080401/http://info.neopets.com/presskit/articles/archive/ottawa.html |archive-date=2006-11-17 |access-date=2021-04-17}}</ref>

<ref name="NT52">{{cite web |url=http://www.neopets.com/newnt/index.phtml?section=editorial&week=52 |title=The Neopian Times, Issue 52, Editorial |access-date = 2021-04-17}}</ref>

<ref name="FavisLiao">{{cite news |url=https://www.washingtonpost.com/video-games/2021/04/08/flash-habbo-newgrounds-2020/ |title=Flash is dead. These games from the early 2000s hope to live on. |last1=Favis |first1=Elise |last2=Liao |first2=Shannon |date=2021-04-08 |newspaper=] |access-date=2021-04-18 |archive-date=15 April 2021 |archive-url=https://web.archive.org/web/20210415052332/https://www.washingtonpost.com/video-games/2021/04/08/flash-habbo-newgrounds-2020/ |url-status=live }}</ref>
}}


==External links== ==External links==
*{{Official website|www.neopets.com}}
{{wikinews|Wikinews Entertainment Shorts: June 2, 2007|Neopets to become TV series}}
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{{Neopets}} {{neopets}}
{{MTV Networks}} {{ViacomCBS}}


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Latest revision as of 21:55, 14 January 2025

Virtual pet site "Quiggle" and "Codestone" redirect here. For the U.S. Navy admiral, see Lynne C. Quiggle. For the type of artificial stone, see Coade stone.

1999 video game
Neopets
[REDACTED] Neopets logo
Developer(s)Neopets, Inc. (1999–2005)
Nickelodeon Games (2005–2014)
JumpStart Games (2014–2023)
NetDragon Websoft (2023)
World of Neopia, Inc. (Independent) (2023–present)
Publisher(s)Neopets, Inc. (1999–2005)
Nickelodeon (2005–2014)
JumpStart Games (2014–2023)
NetDragon Websoft (2023)
World of Neopia, Inc. (2023–present)
Designer(s)Adam Powell (1997–2005)
Donna Powell (1997–2005)
Platform(s)Cross-platform, web game
Release15 November 1999; 25 years ago (1999-11-15)
Genre(s)Fantasy, Digital pet
Mode(s)Single-player with multiplayer interaction

Neopets is a free-to-play virtual pet browser game. First launched in 1999, the game allows users to own virtual pets ("Neopets") and explore a virtual world called "Neopia." Players can earn one of two virtual currencies. One currency, called Neopoints, can be obtained for free through on-site features like games, events, and contests. The other, Neocash (NC), is purchased with real-world money and can be exchanged for wearable items for pets.

Players can buy digital food, toys, and other items for their Neopets to keep them happy. They can also customize the appearance of their Neopets by applying different colors, clothing, accessories, and styles. Additionally, users can train their Neopets to fight in the "Battledome," which offers both PvP and PvE battles. Players interact with others through social features like message boards and guilds, or by buying, selling, and trading items with each other.

History and development

Creation and growth (1999–2005)

Neopets was conceived in 1997 by Adam Powell, a British student at the University of Nottingham at the time. He shared this idea with Donna Williams and the two started work on the site in September 1999, with Powell responsible for the programming and the database and Williams the web design and art. Their original office was located in Guildford. With the help of two friends, the site launched on 15 November 1999. Powell stated that the original goal was to "keep university students entertained, and possibly make some cash from banner advertising". The site contained popular culture references, such as a Neopet that was simply a picture of entertainer Bruce Forsyth, and another that was a cartoon version of singer Macy Gray.

The user base grew by word of mouth and by Christmas 1999, Neopets was logging 600,000 page views daily and sought investors to cover the high cost of running the site. Later in the month, American businessman Doug Dohring was introduced to the creators of the site and, along with other investors, bought a majority share in January of the following year. Neopets, Inc. was incorporated by Dohring in February 2000, and began business on 28 April. Dohring used Scientology's Org Board to manage the company. Powell and Williams were unaware of the Scientology connections until searching the employees at the newly formed company six months later but did not address this until the company hired a woman to introduce Scientology to Neopets. Powell and Williams stopped the addition of any Scientology education to Neopets and ensured such content never made it into anything site-related.

With the new company, intellectual property that did not belong to Neopets was removed but the site kept the British spellings. The website made money from the first paying customers using an advertising method trademarked as "immersive advertising". In 2004, Neopets released a premium version and started showing advertisements on the basic site that were not shown to premium members.

In the 2000s, Neopets was consistently noted as one of the "stickiest" sites for children's entertainment. A press release from Neopets in 2001 stated that Neopets.com led in site "stickiness" in May and June, with the average user spending 117 minutes a week. Neopets also led in the average number of hours spent per user per month in December 2003 with an average of 4 hours and 47 minutes. A 2004 article stated that Nielsen//NetRatings reported that people were spending around three hours a month on Neopets, more than any other site in its Nielsen category. By May 2005, a Neopets-affiliated video game producer cited about 35 million unique users, 11 million unique IP addresses per month, and 4 billion web page views per month. This producer also described 20% of the users as 18 or older, with the median of the remaining 80% at about 14.

Viacom (2005–2014)

Viacom, the American conglomerate that owns Nickelodeon, purchased Neopets, Inc. on 20 June 2005 for $160 million and announced plans to focus more on the use of banner ads over the site's existing immersive advertising. Founders Powell and Williams left Neopets, Inc. shortly after the purchase due to creative differences. The following year, a gaming event called The Altador Cup was released to improve interactivity between users and to coincide with the 2006 FIFA World Cup; it had 10.4 million participants in its first year. 2006 also saw the release of Neopets Mobile, a T-Mobile exclusive premium service which allowed users to visit the new land of Lutari Island. The service was discontinued on 30 June 2009, leaving the island completely inaccessible. Neopets was consistently ranked among the top ten "stickiest" sites by both Nielsen//NetRatings and comScore Media Metrix in 2005 and 2006.

The game website was redesigned on 27 April 2007 and included changes to the user interface and the ability to customise Neopets. In June, Viacom promoted Neopets through minishows on its Nickelodeon channel. Promotions included the second Altador Cup and led to an increase in traffic through the site. However, according to Nielsen//NetRatings, in 2007, Neopets lost about 15% of its audience over the previous year. On 17 July, the NC Mall was launched in a partnership with Korean gaming company Nexon Corporation. It allows users to use real money to purchase Neocash to buy exclusive virtual items. In February 2008, comScore ranked it as the stickiest kids entertainment site with the average user spending 2 hours and 45 minutes per month. On 17 June 2008, Viacom formed the Nickelodeon Kids & Family Virtual Worlds Group to "encompass all paid and subscription gaming initiatives across all relevant platforms", including Neopets. By June 2011, Neopets announced that the website had logged 1 trillion page views since its creation.

JumpStart and NetDragon (2014–2023)

JumpStart Games acquired the Neopets property from Viacom in March 2014. Server migration began in September. JumpStart-owned Neopets was immediately characterized by glitches and site lag. On 6 March 2015, much of the Neopets Team remaining from Viacom were laid off. Then-CEO of JumpStart David Lord assured the community that there were no plans to shut down Neopets, and instead resources were allocated to develop new "events and stories" and address site stability and overall performance on mobile platforms, with plans to expand to additional platforms including Facebook.

During the weekend of 27–28 June 2015, the site's chat filters stopped working. The site's forums were flooded with age-inappropriate messages. In a statement on Facebook, JumpStart apologized, explaining that the issue was due to a "facility move," and that during that move, the moderation team was not able to access the Neopets community.

In January 2017, Neopets then-JumpStart CEO David Lord estimated 100,000 active daily users. On 3 July 2017, Chinese company NetDragon acquired JumpStart Games. The Neopets team started developing in-universe plots again in 2017 for the first time since the JumpStart acquisition, with the first such event going live in late 2017. In January 2020, Neopets logged 3.4 million views per month, a significant decline from its peak. With support for Adobe Flash ending in 2020, the Neopets Team announced in 2019 that it planned to transition Flash elements of the site to HTML5 by the end of 2020. The team prioritized converting popular features, and some parts of the site were left non-functional when Flash support ended. The Neopets Team also announced the development of a mobile app for the site, which was later scrapped in favor of a "mobile-friendly" browser version of the site which launched via an open beta on June 9, 2020. In June 2020, JumpStart CEO Jim Czulewicz estimated Neopets had 100,000 daily active users and 1.5 million monthly active players.

On 13 June 2023, JumpStart announced it would be closing on 30 June.

Metaverse

On 22 September 2021, the Neopets Metaverse NFT project was announced in collaboration with JumpStart, Cherrypicks, Raydium, and Moonvault. The Neopets Metaverse was to feature a "modernised 3D remake of the classic Neopets game" where players would be required to own Neopets NFTs to play. Prior to the official launch of the metaverse, the project put 20,000 Neopets NFTs up for sale but only 4,225 were purchased. A unique visual glitch revealed that at least one of the promotional images on the Neopets Metaverse website advertising these NFTs was generated using the Neopets fan site Dress to Impress; the image was replaced shortly after it was noticed. The project received a significant amount of criticism from within the Neopets community and it was formally canceled in July 2023.

World of Neopia (2023–present)

On 17 July 2023, it was announced that Neopets had been purchased from NetDragon through a management buyout deal led by Neopets Chief Metaverse Officer Dominic Law, the former Director of New Markets at both NetDragon and Cherrypicks. The resulting independent company, World of Neopia Inc., is composed of team members from both Neopets and Neopets Metaverse, including Dominic Law as CEO. It was also stated that the site had operated at a loss for over a decade and it announced that Neopets had received $4 million in investment funding in early 2023. Additional funding from the management buyout is said to equip World of Neopia, Inc. to make "meaningful changes in pursuit of a Neopian renaissance." The changes include a homepage revamp and plans to create a mobile app. Following the transition, it was reported that the site achieved its highest revenue stream in 2023 since 2017 (which was the same year Netdragon acquired Jumpstart), and had tripled its monthly active userbase from 100,000 to 300,000 users by April 2024. Dominic Law also claimed that the company was on track to be profitable by the end of 2024. It was also reported that the site demographics had shifted to be significantly older compared to when the website was at its peak, with the majority of users now being over the age of 18 with 40% being reported to between the ages of 25 and 34, and 26% of users being between the ages of 18 and 24, which was reportedly due to many users of the site now being drawn to use Neopets due to nostalgia reasons.

Gameplay

Screenshot of the Neopets Community Central, in 2024.

Neopets allows users to create and care for digital pets called "Neopets" and explore the virtual world of Neopia. There is no set objective for the users, but they are expected to feed and care for their Neopets when they grow hungry or ill. Neopets will not die if neglected, but their health can limit their gameplay.

Neopets come in a variety of species and colors and users can create or adopt their own. Users can obtain items to interact with their Neopet, such as books to read and toys to play with them. Neopets can be customised with certain clothing items, paintbrushes, morphing potions, and accessories. Neopets themselves can have pets of their own called Petpets.

Users can build a customisable Neohome for their Neopets and furnish it with furniture, wallpaper, and flooring. Neopets can battle against other Neopets or non-player characters in the Battledome but they cannot die there.

A customisable Neohome

Neopia is a virtual planet with fantasy lands inhabited by Neopets and other virtual creatures. Each land has a different theme, such as pirates or prehistory, and their own shops, games, and attractions. Neopia follows its own calendar and time zone, which runs concurrent with real-world Pacific Time, and has tie-ins with certain real-world holidays such as Halloween and Christmas.

It has its own economy and stock market based on Neopoints. Users can earn Neopoints through various means including playing games and selling items, which can be invested or used to buy various virtual goods and services.

The site is regularly updated with features like new games, items, and content. Occasionally, the Neopets team release interactive storylines to expand the in-universe lore. In addition to the site content updated by the Neopets team, users also contribute content to the site. User contributions come in the form of prescreened submissions and readily editable content that is automatically filtered, such as the site's weekly electronic newspaper The Neopian Times. There are different types of submissions that will be accepted.

Games

Users can earn Neopoints from playing games. Games come in many different genres, which include action, puzzles, and chance. Most games have set maximum earnings or playtime. Players may also earn trophies and other awards from games if they score high enough or perform better than other users. Both single-player and multiplayer browser games are available.

The site houses over 100 games; the earliest games released were simple browser-based PHP games. Most of the site's games run on Adobe Flash Player, while a handful of others use Adobe Shockwave Player. In April 2020, in anticipation of the discontinuation of Adobe Flash, Neopets released HTML5 versions of seven of these games, followed by the release of an additional three in October 2021. In January 2021, Adobe Flash was discontinued, making most of the original Adobe Flash games impossible to play without workarounds. In July 2023, most of the original Flash games were restored via the site's integration with the Ruffle Adobe Flash emulator, with some games experiencing compatibility issues.

Users can also participate in contests and spotlights judged by staff to showcase the users' talents. Quests to retrieve items may also be performed for specific NPCs. Challenges may be made against other players or random players in a "World Challenge" for a prize piece and Neopoints from the jackpot for certain web games. Monthly competitions also exist for multiplayer games with four week-long elimination rounds.

Economy

The Neopets Stock Market

The economy is based on Neopoints. Users can also exchange real money for Neocash, used exclusively for the NC Mall. Users can earn Neopoints through playing games, selling items, and other transactions. Once earned, they can be saved in the bank, used to buy items from other users or non-player character (NPC) shops, used to buy and sell stocks in the Neopian stock market called the NEODAQ (a parody of the NASDAQ), or used to buy various other things. Items can be bought from shops found throughout the world of Neopia that are run by NPCs who may allow bargaining. Users can open their own shops to sell items, sometimes after obtaining those items at a lower price from sources such as other shops or charities. Items may also be exchanged through trading or auctions.

Black market

In 2021, it was reported that a black market had arisen on the site, mainly driven around unconverted Neopets that had become unavailable for new users after the art style for default Neopets changed in 2007. As not all Neopets were converted during the art style change, unconverted Neopets had become valuable. A number of these unconverted Neopets were stolen from users by others who used them in both on and offsite transactions and sold for real money. This black market had reportedly existed for years without intervention until 2024. In January 2024, Neopets announced the launch of the Styling Studio and Style Tokens. By using NeoCash, users can purchase Styling Studio Supplies which can then be used to obtain Style Tokens. These tokens allow for the toggling and use of old and alternative pet art.

Community

Neopets has a community for users to chat with and contact other users. Each user has their own profile they can edit with HTML and CSS and are represented by avatars provided by the website, as users cannot upload their own. Most avatars must be "unlocked" by completing certain in-game tasks, such as winning a contest or getting a high score on a game.

Users may request other users to be "Neofriends" or block other users from contacting them. To comply with COPPA, users under 13 years of age cannot access any of the site's communication features without sending in parental consent via fax. The main features include:

  • NeoMail, a personal in-game communication system like regular email. Users can write messages to other users and restrict who can contact them through NeoMail.
  • Neoboards, public discussion boards for on-topic discussions. Users can enter their own "neoHTML", a restricted form of BBCode, to customise their posts and signatures.
  • Guilds, groups of users with similar interests and their own message board.

Discussions through these features are restricted and may not involve topics such as dating and romance or controversial topics like politics and religion. Continuous moderation is performed by paid Neopets staff members, and users can help moderate the site by reporting messages they believe are inappropriate or offensive. Messages are also automatically filtered to prevent users from posting messages with profanity or lewd content.

Reception

Described as an online cross of Pokémon and Tamagotchi, Neopets has received both praise and criticism. It has been praised for having educational content. Children can learn HTML to edit their own pages. They can also learn how to handle money by participating in the economy. Reviews from About.com and MMO Hut considered the multitude of possible activities a positive aspect. Most of the users are female, higher than in other massively multiplayer online games (MMOGs) but equivalent to social-networking-driven communities. Lucy Bradshaw, a vice president of Electronic Arts, attributes the popularity among girls to the openness of the site and said, "Games that have a tendency to satisfy on more than one dimension have a tendency to have a broader appeal and attract girls".

Luck & chance games draw criticism from parents as they introduce children to gambling. In Australia, a cross-promotion with McDonald's led to controversy with Neopets' luck/chance games in October 2004. Australian tabloid television show Today Tonight featured a nine-year-old boy who claimed the site requires one to gamble in order to earn enough Neopoints to feed one's Neopet or else it would be sent to the pound. While gambling is not required, nor are pets sent to the pound if unfed, the website includes games of chance based on real games such as blackjack and lottery scratchcards. After this incident, Neopets prohibited users under the age of 13 from playing Neopets's casino-style games.

Immersive advertising

See also: Interactive advertising

Immersive advertising is a trademarked term for the way Neopets displayed advertisements to generate profit after Doug Dohring bought the site. Unlike pop-up and banner ads, immersive ads integrate advertisements into the site's content in interactive forms, including games and items. Players could earn Neopoints from them by playing advergames and taking part in online marketing surveys. Prior to the arrival of the NC Mall, it contributed to 60% of the revenue from the site with paying Fortune 1000 companies including Disney, General Mills, and McDonald's.

It was a contentious issue with the site with regard to the ethics of marketing to children. It drew criticism from parents, psychologists, and consumer advocates who argued that children may not know that they are being advertised to, as it blurred the line between site content and advertisement. Children under eight had difficulty recognizing ads and half a million of the 25 million users were under the age of eight in 2005. Dohring responded to such criticism stating that of the 40 percent of users twelve and younger, very few were seven or eight years old and that preschoolers were not their target audience.

Others criticised the functionality of the site. Susan Linn, another psychologist and author of Consuming Kids: The Hostile Takeover of Childhood considered the purpose of this site was to keep children in front of advertisements. Kalle Lasn, editor-in-chief and co-founder of Adbusters magazine, said the site encouraged kids to spend hours in front of a screen and recruited them to consumerism. Neopets executives stated that paid content constituted less than 1% of the site's total content. Children were not required to play or use sponsor games and items, and all ads were marked as such.

Customer security

In July 2009, it was reported that the Neopets site was the target of an identity theft scheme that attempted to trick users into clicking a link that would install malware onto the user's computer. According to reports, the scheme was aimed not at child players' Neopets accounts, but at using the malware to steal the financial data and identities of their parents. Viacom stated that it was investigating the issue, and that the reports referred to a version of social engineering rather than an "indictment of Neopets security practices". In an on-site newsletter, Neopets claimed that the site's security measures prevented the posting of such links.

In 2016, Motherboard reported that the account information of an alleged 70 million of Neopets accounts had been compromised. The hack contained usernames, passwords, email addresses, birth dates, gender, and country from 2012 (prior to JumpStart's acquisition), but did not contain credit card information or physical addresses. Neopets responded by sending emails to all affected players.

On 20 July 2022, Neopets confirmed that it had suffered a data breach the day prior. The data breach exposed Neopets' entire database schema, including usernames, emails and passwords of its 69 million users. Neopets responded by forcing a password reset for all users on 1 August 2022, causing some players to be locked out as they no longer had access to the e-mail addresses linked to their accounts. On 29 August 2022 Neopets sent an e-mail to users detailing the results of their subsequent investigation.

Merchandise

The popularity of Neopets spawned real-world merchandise including clothing, jewelry, stickers, books, cereals, video games and more, sold at mainstream outlets and online retailers. Neopets merchandise often contains a code which can be redeemed on the site for an in-game reward. In 2003, Doug Dohring said that Neopets had always planned to "bring the online and offline worlds together in ways that have never been done before".

Neopets, Inc. signed various licensing deals with companies such as Viacom Consumer Products, Thinkway Toys, and Jakks Pacific over the years. Neopets: The Official Magazine was a bi-monthly magazine launched in September 2003; it was replaced in 2008 by Beckett Plushie Pals, which featured Neopets news as well as other companies' products such as Webkinz. Wizards of the Coast released the Neopets Trading Card Game in September 2003, which was promoted in three of General Mills "Big G" cereals and ten Simon Property Group malls. It received two different nominations for "Toy of the Year" as well as other recognitions before being discontinued in 2006. In June 2024, Upper Deck Company released a new trading card game called the Neopets Battledome Trading Card Game.

In 2005, it was announced that a Neopets feature film was in production. It was to be written by Rob Lieber and produced by Dylan Sellers and John A. Davis for Warner Bros., but the project was later cancelled. On 10 February 2020, Blue Ant Media's Beach House Pictures announced that a Neopets animated television series was in development and was set to air in 2021, though there have been no recent updates.

Video games

In 2005, Neopets expanded to video game deals. Two video games were released by Sony Computer Entertainment, Neopets: The Darkest Faerie for the PlayStation 2 in 2005 and Neopets: Petpet Adventures: The Wand of Wishing for the PlayStation Portable in 2006. In 2007, MumboJumbo developed the match-3 PC game Neopets: Codestone Quest. In 2008, Neopets Puzzle Adventure was released for Nintendo DS, Wii, and PC. The following year, the handheld game Neopets: Quizara's Curse was released for the LeapFrog Didj. In August 2011, Neopets launched the tie-in game Treasure Keepers on Facebook, but it was discontinued in December of that year.

A number of Neopets mobile games for Android and iOS have also been released. In 2015, Neopets released the match-3 game Ghoul Catchers. In 2019, Neopets released the puzzle game Legends and Letters. Both Ghoul Catchers and Legends and Letters were discontinued in May 2020. In May 2022, Neopets released the construction simulation game Island Builders. In December 2022, Neopets released the match-3 game Faerie's Hope. In Spring 2024, Island Builders was relaunched under the new name Tales of Dacardia.

See also

References

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