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American citizen Anthony Chai filed a lawsuit against Netfirms on August 24, 2011, alleging Netfirms disclosed his IP address and email to the government of Thailand after Chai posted comments on a website hosted by Netfirms.<ref>{{cite web|last=Sledge|first=Matt|title=Anthony Chai Lawsuit Against Netfirms.com Involves Interrogation At LAX McDonald's By Thai Police|url=http://www.huffingtonpost.com/2011/09/14/anthony-chai-lawsuit-netfirmscom_n_963213.html|publisher=Huffington Post|accessdate=17 April 2014}}</ref><ref>http://robinlea.com/pub/chai_complaint.pdf</ref> |
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American citizen Anthony Chai filed a lawsuit against Netfirms on August 24, 2011, alleging Netfirms disclosed his IP address and email to the government of Thailand after Chai posted comments on a website hosted by Netfirms.<ref>{{cite web|last=Sledge|first=Matt|title=Anthony Chai Lawsuit Against Netfirms.com Involves Interrogation At LAX McDonald's By Thai Police|url=http://www.huffingtonpost.com/2011/09/14/anthony-chai-lawsuit-netfirmscom_n_963213.html|publisher=Huffington Post|accessdate=17 April 2014}}</ref><ref>http://robinlea.com/pub/chai_complaint.pdf</ref> |
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In April 2014, a major network issue at the data center in Provo, Utah,<ref>{{citation|title=Fatcow|url=http://www.bestwebhostingrates.com/hosting/fatcow-review/|accessdate=17 April 2014|year=2014|publisher=Web Hosting Rates}}</ref> affected customers of Bluehost, HostMonster and JustHost, and took down many of the dedicated servers owned by HostGator customers.<ref>{{cite web|last=Warren|first=Christina|title=Bluehost, HostGator and HostMonster Go Down|url=http://mashable.com/2013/08/02/bluehost-down/|publisher=Mashable|accessdate=17 April 2014}}</ref><ref>{{cite web|title=Bluehost, HostMonster, And HostGator Websites Go Down Following Maintenance Issue|url=http://www.inquisitr.com/884605/bluehost-hostmonster-and-hostgator-go-down-following-server-outage/|publisher=The Inquisitr News|accessdate=17 April 2014}}</ref><ref>{{cite web|last=Miller|first=Rich|title=Major Outage for BlueHost, HostGator, HostMonster|url=http://www.datacenterknowledge.com/archives/2013/08/02/major-outage-for-bluehost-hostgator/|accessdate=17 April 2014}}</ref><ref>http://www.thewhir.com/web-hosting-news/network-issues-cause-hostgator-provo-data-center-outage</ref> Bluehost uses VOIP for customer support and was unable to respond to phone calls because of the network outage at its datacenter.<ref>{{cite web|title=Bluehost's official twitter response to phone outage|url=https://twitter.com/bluehost/status/363382411620384769}}</ref> |
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In April 2014, a major network issue at the data center in Provo, Utah,<ref>{{citation|title=Fatcow|url=http://www.bestwebhostingrates.com/hosting/fatcow-review/|accessdate=17 April 2014|year=2014|publisher=Web Hosting Rates}}</ref> affected customers of Bluehost, HostMonster and JustHost, and took down many of the dedicated servers owned by HostGator customers.<ref>{{cite web|last=Warren|first=Christina|title=Bluehost, HostGator and HostMonster Go Down|url=http://mashable.com/2013/08/02/bluehost-down/|publisher=Mashable|accessdate=17 April 2014}}</ref> |